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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Resources for Texas PACE program providers

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Regulatory and other information for Texas Hospice providers.

Texas HHSC, along with the University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.

HHSC is hosting Electronic Visit Verification policy training webinars for program providers, financial management services agencies and Consumer Directed Services employers to complete the EVV policy training requirement.

Long-term Care Regulation staff and program providers are invited to attend the following webinars hosted in June.

Long-term Care Regulation staff and program. providers are invited to attend the following in-person classes in June and July.

Texas HHSC, along with The University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.

On April 26, 2022, HHSC posted a solicitation for EVV System Management Services. Through a competitive selection process, HHSC has selected Accenture State Healthcare Services LLC for this contract.

Long-term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in May.

Long-term Care Regulation staff and program providers are invited to attend the following in-person webinar trainings hosted in May.

This is a reminder that Electronic Visit Verification claims matching for Home and Community-based Services and Texas Home Living will begin on May 1, 2023.

Long-term Care Regulation staff and program providers are invited to attend the following trainings hosted in April.

HHSC created the Session 4 Operational Readiness Review, which is a special abbreviated Electronic Visit Verification Proprietary System Operator onboarding path that supports additional PSO ORRs.