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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Information for Texas providers of  Peer Re-entry Pilot Program provides community-based peer services.

Information for Texas providers of Peer Support Services on becoming certified for Peer Support as a Medicaid Benefit.

The benefits of Peer Support Services are listed.

A peer is a person with lived experience of recovery from mental illness or addiction. By combining this experience with skills learned in formal training, peer specialists deliver services in behavioral health settings to support long-term recovery.

Peer support is when someone with lived experience gives encouragement and assistance to help someone with mental illness or a substance use disorder achieve long-term recovery.

Resources for Texas PACE program providers

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Information for Texas Family Care Providers

Regulatory and other information for Texas Hospice providers.

HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, April 25, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in April.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in April.

HHSC has posted the new and revised policies for using the mobile method, effective April 1, 2024, that will be added to the Electronic Visit Verification Policy Handbook in an upcoming revision.

As a reminder, beginning April 1, Electronic Visit Verification (EVV) visit transactions with dates of service on or after April 1, 2024, will receive new visit transaction rejection codes, if the EVV Aggregator receives incomplete or incorrect data.