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Texas Area Agencies on Aging procedural information.

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

Information for Texas Emergency Response Services providers.

HHSC is mandated to create and provide nursing facilities with one of the posters required by Texas Administrative Code, Title 26, Part 1, Chapter 554, §554.1921(e), the notice of how to file a complaint, giving the toll-free telephone number. This page provides information on how to obtain these posters.

The 28 area agencies on aging (AAA) provide services to help people age 60 and older, their family members and caregivers receive the information and assistance they need in locating and accessing community services.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

As previously announced, HHSC has modified the Long-term Care Medicaid Information (LTCMI) in the Texas Medicaid & Healthcare Partnership (TMHP) Long-term Care Online Portal to open the Resource Utilization Group (RUG) section for data entry of RUG III required items missing from (Minimum Data Set (MDS) Omnibus Budget Reconciliation Act (OBRAs) with an assessment reference date (ARD) on and after Oct. 1, 2023.

HHSC is hosting Electronic Visit Verification (EVV) policy training webinars for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to complete the EVV policy training requirement.

A recording of the Sept. 13 TMHP LTC Town Hall for HCS/TxHmL Providers and FMSAs Webinar is available for those who could not attend.

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

HHSC reminds nursing facility providers to submit Medicaid occupancy reports to the Medicaid Occupancy Reporting System no later than the fifth day of the month following the last day of the reporting period.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

HHSC has posted the new and revised policies for alternative devices effective Oct. 1, 2023, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.