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Electronic Visit Verification is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Texas Health and Human Services Commission is aware that an unauthorized third party impersonating the agency sent an email requesting the verification/update of information related to Long-term Care licensure.

HHAeXchange is hosting an EVV system training webinar on Wednesday, Feb. 12, from 11 a.m. to noon Central time for Consumer Directed Services (CDS) employers who use HHAeXchange as their EVV system.

Long-term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in January and February.

HHSC published a notice on Dec. 4, 2024, about the EVV Proprietary System Operator Onboarding Process Overview and Timeline to the TMHP EVV Proprietary Systems webpage

The Texas Health and Human Services Commission and the University of Texas at Austin School of Nursing are offering eight free web-based modules to deliver best practices education to long-term care providers in Texas nursing homes.

The Texas Health and Human Services Commission has updated the Electronic Visit Verification Visit Maintenance Unlock Request templates, VMUR job aids, and VMUR policy on the EVV webpage.

A recording of the Dec. 11, 2024, nursing facility provider webinar with Long-term Care Regulation is now available.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in January.

The Centers for Medicare & Medicaid Services (CMS) has issued CMS Memo QSO-25-07-NH — Revised Long-Term Care Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC survey process.

The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in December.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in December.

HHSC Long-term Care Regulation (LTCR) is hosting a nursing facility (NF) provider webinar on Dec. 11 to provide the latest updates from LTCR.

The 2025 Quality in Long-Term Care Conference will be held at the Renaissance Austin Hotel, Aug. 27-28, 2025.