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  • Pages

    Information for Texas Emergency Response Services providers.

    Topics: Long-term Care Providers

  • Pages

    Electronic Visit Verification is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

    Topics: Long-term Care Providers, Policy, Reporting

  • Provider News
    May 22, 2024

    The Texas Medicaid & Healthcare Partnership (TMHP) has published the Proprietary System Operator (PSO) 2024 Onboarding schedule to the EVV Proprietary Systems webpage.

    Topics: Long-term Care Providers

  • Provider News
    May 21, 2024

    HHSC is continuing to work with Texas Medicaid & Healthcare Partnership to develop a solution to allow visit maintenance for EVV Proprietary System Operators who lost access to the EVV system where the visit was entered.

    Topics: Long-term Care Providers

  • Provider News
    May 17, 2024

    HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, May 30, from 1–3 p.m. Central time for program providers and financial management services agencies who use HHAeXchange as their EVV system.

    Topics: Long-term Care Providers

  • Provider News
    April 26, 2024

    Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange.

    Topics: Long-term Care Providers

  • Provider News
    April 25, 2024

    EVV policy does not require program providers and financial management services agencies (FMSAs) to enter schedules into the EVV system, however, each program has its own requirements related to schedules.

    Topics: Long-term Care Providers

  • Provider News
    April 15, 2024

    HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, April 25, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

    Topics: Long-term Care Providers

  • Provider News
    April 1, 2024

    HHSC has posted the new and revised policies for using the mobile method, effective April 1, 2024, that will be added to the Electronic Visit Verification Policy Handbook in an upcoming revision.

    Topics: Long-term Care Providers

  • Provider News
    April 1, 2024

    As a reminder, beginning April 1, Electronic Visit Verification (EVV) visit transactions with dates of service on or after April 1, 2024, will receive new visit transaction rejection codes, if the EVV Aggregator receives incomplete or incorrect data.

    Topics: Long-term Care Providers

  • Provider News
    March 27, 2024

    This is a reminder that HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, March 28, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

    Topics: Long-term Care Providers

  • Provider News
    March 7, 2024

    Electronic Visit Verification (EVV) claims matching for all services required to use EVV will begin on April 1.

    Topics: Long-term Care Providers

  • Provider News
    February 29, 2024

    HHAeXchange has updated its training resources available for Electronic Visit Verification program providers and financial management services agencies that use the HHAeXchange Portal as their EVV system.

    Topics: Long-term Care Providers

  • Provider News
    February 14, 2024

    Texas Medicaid & Healthcare Partnership published a table that highlights the most frequently occurring issues Electronic Visit Verification users have experienced with the HHAeXchange system.

    Topics: Long-term Care Providers

  • Provider News
    January 30, 2024

    The Texas Health and Human Services Commission (HHSC) will implement a claim matching bypass on Feb. 1, 2024 — for EVV claims with dates of service from Jan. 1 through March 31 — to be paid without a matching EVV visit.

    Topics: Long-term Care Providers

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