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Program providers and financial management services agencies who will use the new State EVV vendor, HHAeXchange, are allocated free alternative devices up to 7.5% of the program providers or FMSAs member census.

To remain compliant with EVV requirements, program providers and financial management services agencies transitioning to HHAeXchange or who have recently enrolled to provide personal care services, must complete onboarding and system user training before Oct. 1.

HHSC issued Information Letter 2023-33 related to increased payment rates authorized under the 2024-25 General Appropriations Act, House Bill 1, 88th Legislature, Regular Session, 2023 (Article II, HHSC, Rider 30(a)).

Payers conduct EVV compliance reviews to ensure program providers, Consumer Directed Services (CDS) employers, and financial management services agencies (FMSAs) are in compliance with EVV requirements and policies.

HHAeXchange is hosting System User Training sessions for program providers, financial management services agencies (FMSAs), Consumer Directed Services (CDS) employers and CDS employees.

HHSC sent a GovDelivery notice the morning of Aug. 29 with the qualifications to purchase Electronic Visit Verification (EVV) Alternative Devices. This notice is to correct what was previously posted.

Long-term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in August and September. If you register and cannot attend, please cancel your registration as soon as possible.

Begin the onboarding process with the new Electronic Visit Verification (EVV) vendor HHAeXchange.

Begin the onboarding process with the new Electronic Visit Verification (EVV) vendor HHAeXchange.

HHSC has updated the alternative device policy notice posted on July 17.

HHSC will be providing ongoing opportunities for CLASS and DBMD providers and FMSAs to hear about recent program updates.

This notice is for program providers and financial management services agencies (FMSAs), who are onboarding with the new EVV vendor, HHAeXchange.

A previous notification published the incorrect language.

The Atypical Provider Identifier (API) Interface can be used to exchange data from third-party software vendors to the new EVV vendor, HHAeXchange.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in August and September.