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The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in December.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in December.

HHSC Long-term Care Regulation (LTCR) is hosting a nursing facility (NF) provider webinar on Dec. 11 to provide the latest updates from LTCR.

The 2025 Quality in Long-Term Care Conference will be held at the Renaissance Austin Hotel, Aug. 27-28, 2025.

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.

FEI Systems will host a monthly provider demonstration webinar on November 12, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in November and December.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in November.

The Texas Culture Change Coalition will host their fall 2024 in-person conference, “Inspire, Educate & Empower Person-Centered Dementia Caregivers.”

The current emergency communication system (Connect) for long-term care providers will end on Oct. 31 and will be replaced by the new system (AlertMedia), which is anticipated to go live no later than Dec. 1.

The grace period that allowed nurse aides, medication aides, nursing facility administrators and Nurse Aide Training Competency Evaluation Programs to continue with an expired status is ending on Nov. 30.

Effective Oct. 16, HHSC moved the News and Information and the Provider Letter content to new locations on the Long-Term Care Regulation Provider webpages.

HHSC will host its Community Living Assistance and Support Services and Deaf Blind with Multiple Disabilities quarterly webinar on Dec. 3 from 10–11:30 a.m.

The Texas Health and Human Services Commission and The University of Texas at Austin School of Nursing are pleased to announce a collaborative effort to improve long-term care in Texas.