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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Information for Community Living Assistance & Support Services (CLASS) program providers in Texas

Texas HHS maintains CLASS Choice Lists for applicants, individuals or legally authorized representatives to use when choosing a Case Management Agency and Direct Services Agency. The lists are maintained for each CLASS catchment area and are updated monthly

The Texas Health and Human Services Commission (HHSC) accepts applications from prospective providers through its open enrollment procurement process to contract for the Community Living Assistance and Support Services (CLASS) Medicaid waiver program. Under the open enrollment process, contracts are awarded on a noncompetitive basis to eligible applicants meeting the qualifications and other requirements established by HHS. There is no end date or dollar amount associated with the contracts awarded through this solicitation.

Information for Texas Family Care Providers

This page lists CLASS Provider Webinars presented by HHSC.

Home Delivered Meals provides nutritious noontime meals delivered to people in their homes on a scheduled basis. Meals may also be delivered to a location other than an individual's home, provided the location is within the provider's service area and is approved by the case worker. Those eligible for HDM are aged 18 years or older. An interest list is maintained for people interested in applying for this program. This page contains information for HDM providers.

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

A new version of the Electronic Visit Verification (EVV) Home Health Care Services (HHCS) Bill Codes Table has posted.

HHSC is hosting Electronic Visit Verification (EVV) policy training webinars for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to complete the EVV policy training requirement.

A recording of the Sept. 13 TMHP LTC Town Hall for HCS/TxHmL Providers and FMSAs Webinar is available for those who could not attend.

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

HHSC has posted the new and revised policies for alternative devices effective Oct. 1, 2023, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.