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The 28 area agencies on aging (AAA) provide services to help people age 60 and older, their family members and caregivers receive the information and assistance they need in locating and accessing community services.

Information for Consumer Directed Services (CDS) providers in Texas.

CDS Program Handbooks and Forms

This webpage provides planning and response information, resources and strategies that can assist the area agencies on aging network to better prepare for and respond to all types of emergencies, disasters, epidemics and pandemics.

Information about how to become a CDS provider in Texas.

Consumer Directed Services (CDS) Webinar recordings and presentation documents.

Resources for CDS Support Advisor Training and Application.

The Texas Health and Human Services Commission has updated the Electronic Visit Verification Visit Maintenance Unlock Request templates, VMUR job aids, and VMUR policy on the EVV webpage.

The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.

HHSC will host the Financial Management Services Agencies quarterly webinar on Nov. 22, 2024.

Medicaid and CHIP Services will be hosting monthly Technical Assistance sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

Medicaid and CHIP Services (MCS) will be hosting monthly sessions for Program Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) online portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.

On Friday, July 19, due to the CrowdStrike Global IT issue, you may have experienced issues using your Electronic Visit Verification system to clock in and clock out when providing services requiring EVV.