Search Providers

Training resources for CDS providers.

Consumer Directed Services (CDS) Webinar recordings and presentation documents.

Electronic Visit Verification is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Information for Consumer Directed Services (CDS) providers in Texas.

HHAeXchange is hosting an EVV system training webinar on Wednesday, Feb. 12, from 11 a.m. to noon Central time for Consumer Directed Services (CDS) employers who use HHAeXchange as their EVV system.

HHSC published a notice on Dec. 4, 2024, about the EVV Proprietary System Operator Onboarding Process Overview and Timeline to the TMHP EVV Proprietary Systems webpage

The Texas Health and Human Services Commission has updated the Electronic Visit Verification Visit Maintenance Unlock Request templates, VMUR job aids, and VMUR policy on the EVV webpage.

The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.

HHSC will host the Financial Management Services Agencies quarterly webinar on Nov. 22, 2024.

Medicaid and CHIP Services will be hosting monthly Technical Assistance sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

Medicaid and CHIP Services (MCS) will be hosting monthly sessions for Program Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) online portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.

On Friday, July 19, due to the CrowdStrike Global IT issue, you may have experienced issues using your Electronic Visit Verification system to clock in and clock out when providing services requiring EVV.

Medicaid and CHIP Services (MCS) will be hosting monthly sessions for Program Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) online portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.