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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Information about how to become an Assisted Living Facility (ALF) provider in Texas

Resources for Texas PACE program providers

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Information about the licensing and regulation of assisted living facilities (ALFs) in Texas.

HHSC Publishes FAQs for ALF Providers

HHSC has extended the start date when Electronic Visit Verification claims for Home and Community-based Services and Texas Home Living will deny for no matching EVV visit.

On Friday, HHSC published a notice announcing a power outage that affected the processing of Electronic Visit Verification visit transactions. The Texas Medicaid and Healthcare Partnership has now processed all impacted visit transactions successfully. All processing is back to normal.

Due to recent weather, a power outage affected the processing of Electronic Visit Verification visit transactions. HHSC will provide an update when processing is back to normal.

HHS reminds long-term care facilities and agencies to review and update emergency plans for freezing temperatures and snow.

Long-Term Care Regulation staff and program providers are invited to attend the following trainings hosted in February. Please verify if registering for a webinar or in-person class.

Texas Medicaid and Healthcare Partnership updated the Electronic Visit Verification Portal and related training materials on Jan. 13.

HHSC will submit a final Statewide Transition Plan (STP) to the Centers for Medicare and Medicaid Services (CMS). The STP is posted for public comment.

A new version of the Electronic Visit Verification Personal Care Services Bill Codes table is available in Excel and PDF formats on the EVV web page.

A recording of the Jan. 11 assisted living facility updates webinar with HHSC Long-term Care Regulation is now available.