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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

To ensure that ALF licensure applicants can meet the requirement to become licensed, HHSC has created this online computer-based training.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Information about the licensing and regulation of assisted living facilities (ALFs) in Texas.

Information about how to become an Assisted Living Facility (ALF) provider in Texas

Regulatory and other information for Texas Hospice providers.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in April, May and June

HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, April 25, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

HHSC Long-term Care Regulation has published Provider Letter 2021-32 (Revised), Implementing ALF Life Safety Code Rules, for assisted living facilities.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in April.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in April.

HHSC has posted the new and revised policies for using the mobile method, effective April 1, 2024, that will be added to the Electronic Visit Verification Policy Handbook in an upcoming revision.

As a reminder, beginning April 1, Electronic Visit Verification (EVV) visit transactions with dates of service on or after April 1, 2024, will receive new visit transaction rejection codes, if the EVV Aggregator receives incomplete or incorrect data.

This is a reminder that HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, March 28, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

HHSC Long-term Care Regulation will host a webinar for ALF providers on April 17, from 11 a.m.–noon.