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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Information for Texas Adult Foster Care (AFC) providers

The SSPD program provides services in a variety of settings to assist individuals in developing the skills needed to remain in the community as independently as possible. Services included in the service plan consist of counseling, personal care and help with the development of skills needed for independent living in the community. Services vary depending on the regional contract This page contains information for SSPD providers.

IDD Program Eligibility & Support (IDD PES) has both advisors and reviewers. Reviewers can help with level of care determinations.

Information for Texas Emergency Response Services providers.

Home Delivered Meals provides nutritious noontime meals delivered to people in their homes on a scheduled basis. Meals may also be delivered to a location other than an individual's home, provided the location is within the provider's service area and is approved by the case worker. Those eligible for HDM are aged 18 years or older. An interest list is maintained for people interested in applying for this program. This page contains information for HDM providers.

Licensing and regulation information for Home and Community-based Services (HCS) program providers in Texas.

HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, April 25, from 1–3 p.m. Central time for program providers and financial management services agencies (FMSAs) who use HHAeXchange as their EVV system.

Dental treatment claims submitted to TMHP with dates of service after May 1, 2022, will be included as part of the provider fiscal compliance review process for Home and Community-based Services (HCS) and Texas Home Living (TxHmL) program providers.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care Online Portal for the Home and Community-based Services and Texas Home Living waiver programs.

The intent of this notice is to provide an update to the Sept. 26, 2023, notice — New Texas Medicaid & Healthcare Partnership (TMHP) Contracts.

FEI Systems will host a monthly provider demonstration webinar on April 9, 2024, from 10–11 a.m.

HHSC Long-term Care Regulation will host a webinar for Individualized Skills and Socialization, HCS and TxHmL providers regarding the latest information from LTCR.

HHSC Long-Term Care Regulation will provide an all-day in-person training event for HCS and TxHmL Providers.