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HHSC is mandated to create and provide nursing facilities with one of the posters required by Texas Administrative Code, Title 26, Part 1, Chapter 554, §554.1921(e), the notice of how to file a complaint, giving the toll-free telephone number. This page provides information on how to obtain these posters.

Information for Consumer Directed Services (CDS) providers in Texas.

CDS Program Handbooks and Forms

Information about how the CDS program works in Texas.

Information about how to become a CDS provider in Texas.

A list of CDS training presentations.

Training resources for CDS providers.

Information about the licensing and regulation of nursing facilities (NFs) in Texas.

Consumer Directed Services (CDS) Webinar recordings and presentation documents.

Program providers and financial management services agencies (FMSAs) who are using an Application Programming Interface (API) to integrate their third-party EVV vendor system with the HHAeXchange system must ensure they are properly using both systems when capturing and submitting EVV claims.

The questions and answers document and the webinar recording from the Sept. 14, 2023, FMSA Quarterly Webinar have been posted.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in December.

Nursing facility providers should attend this and all webinars with HHSC Long-term Care Regulation and the Department of State Health Services.

Medicaid and CHIP Services (MCS) will host a webinar for LIDDAs, HCS and TxHmL providers regarding individualized skills and socialization.