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The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.

HHSC will host the Financial Management Services Agencies quarterly webinar on Nov. 22, 2024.

FEI Systems will host a monthly provider demonstration webinar on November 12, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.

Medicaid and CHIP Services will be hosting monthly Technical Assistance sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

FEI Systems will host a monthly provider demonstration webinar on Oct. 8, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.

FEI Systems will host a monthly provider demonstration webinar on Sept. 10, 2024, from 10–11 a.m.

FEI Systems will host a monthly provider demonstration webinar on Aug. 13, 2024, from 10–11 a.m.

Medicaid and CHIP Services (MCS) will be hosting monthly sessions for Program Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) online portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.

On Friday, July 19, due to the CrowdStrike Global IT issue, you may have experienced issues using your Electronic Visit Verification system to clock in and clock out when providing services requiring EVV.

FEI Systems will host a monthly provider demonstration webinar on July 9, 2024, from 10–11 a.m.

Medicaid and CHIP Services (MCS) will be hosting monthly sessions for Program Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) online portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

FEI Systems will host a monthly provider demonstration webinar on June 11, 2024, from 10–11 a.m.