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Program providers, financial management services agencies, CDS employers, service attendants and CDS employees may continue using their current EVV systems, AuthentiCare (First Data) or Vesta (DataLogic) through Sept. 30, to record visits for personal care services.

HHSC is offering the online quarterly webinar for Financial Management Services Agencies on Sept. 14 at 1 p.m. This is a mandatory webinar for all FMSAs currently contracted with HHSC or a managed care organization.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in September.

Program providers and financial management services agencies who will use the new State EVV vendor, HHAeXchange, are allocated free alternative devices up to 7.5% of the program providers or FMSAs member census.

To remain compliant with EVV requirements, program providers and financial management services agencies transitioning to HHAeXchange or who have recently enrolled to provide personal care services, must complete onboarding and system user training before Oct. 1.

HHSC issued Information Letter 2023-33 related to increased payment rates authorized under the 2024-25 General Appropriations Act, House Bill 1, 88th Legislature, Regular Session, 2023 (Article II, HHSC, Rider 30(a)).

Payers conduct EVV compliance reviews to ensure program providers, Consumer Directed Services (CDS) employers, and financial management services agencies (FMSAs) are in compliance with EVV requirements and policies.

HHAeXchange is hosting System User Training sessions for program providers, financial management services agencies (FMSAs), Consumer Directed Services (CDS) employers and CDS employees.

The 2024-2025 General Appropriations Act, House Bill 1, 88th Legislature, Regular Session, 2023 (Article II, HHSC, Rider 29) authorized changes to case management services in the Deaf Blind with Multiple Disabilities (DBMD) program.

HHSC sent a GovDelivery notice the morning of Aug. 29 with the qualifications to purchase Electronic Visit Verification (EVV) Alternative Devices. This notice is to correct what was previously posted.

HHSC published Information Letter 2023-28, Required Steps for Home and Community-Based Services (HCBS) Settings Compliance, on July 5, 2023.

Long-term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in August and September. If you register and cannot attend, please cancel your registration as soon as possible.

Begin the onboarding process with the new Electronic Visit Verification (EVV) vendor HHAeXchange.

Begin the onboarding process with the new Electronic Visit Verification (EVV) vendor HHAeXchange.

HHSC has updated the alternative device policy notice posted on July 17.