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Home and Community-based Services, Texas Home Living, Community Living Assistance and Support Services, and Deaf Blind with Multiple Disabilities waiver programs will be replacing the form and handbook term “individual” with “person” in accordance with HHS branding guidelines.

HHSC Long-Term Care Regulation will provide an all-day in-person training event for HCS and TxHmL Providers.

HHSC is continuing to work with Texas Medicaid & Healthcare Partnership to develop a solution to allow visit maintenance for EVV Proprietary System Operators who lost access to the EVV system where the visit was entered.

HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, May 30, from 1–3 p.m. Central time for program providers and financial management services agencies who use HHAeXchange as their EVV system.

The April 30 recording of the Intellectual and Developmental Disability Programs (IDD) and Provider Investigations (PI) Quarterly Webinar with Long-term Care Regulation (LTCR) is available.

The Centers for Medicare and Medicaid Services (CMS) has issued QSO-24-11-HHA & Hospice (PDF) .

FEI Systems will host a monthly provider demonstration webinar on May 14, 2024, from 10–11 a.m.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care online portal for the Home and Community-based Services and Texas Home Living waiver programs.

HHSC Complaint and Incident Intake (CII) reminds providers that an initial self-reported incident can be submitted via the Texas Unified Licensure Information Portal.

Medicaid and CHIP Services will be hosting monthly sessions for Program Providers and Financial Management Services Agencies, who use the Long-term Care Online Portal for the Home and Community-based Services and Texas Home Living waiver programs.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in May.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in May.

Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange.

EVV policy does not require program providers and financial management services agencies (FMSAs) to enter schedules into the EVV system, however, each program has its own requirements related to schedules.

HHSC Intellectual and Developmental Disability Services has published a memo to the local IDD authorities outlining their role after Long-term Care Regulation identifies a potential threat.