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The Texas Health and Human Services Commission has updated the Electronic Visit Verification Visit Maintenance Unlock Request templates, VMUR job aids, and VMUR policy on the EVV webpage.

A recording of the Dec. 11, 2024, nursing facility provider webinar with Long-term Care Regulation is now available.

The Dec. 3 Community Living Assistance and Support Services (CLASS) and Deaf Blind with Multiple Disabilities (DBMD) Quarterly Webinar with HHSC Long Term Services and Supports is available.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in January.

The Centers for Medicare & Medicaid Services (CMS) has issued CMS Memo QSO-25-07-NH — Revised Long-Term Care Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC survey process.

The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in December.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in December.

HHSC Long-term Care Regulation (LTCR) is hosting a nursing facility (NF) provider webinar on Dec. 11 to provide the latest updates from LTCR.

The 2025 Quality in Long-Term Care Conference will be held at the Renaissance Austin Hotel, Aug. 27-28, 2025.

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.

FEI Systems will host a monthly provider demonstration webinar on November 12, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in November and December.

Long-Term Care Regulation staff and program providers are invited to attend the following webinar trainings hosted in November.

The Texas Culture Change Coalition will host their fall 2024 in-person conference, “Inspire, Educate & Empower Person-Centered Dementia Caregivers.”