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The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Information for Texas providers of  Peer Re-entry Pilot Program provides community-based peer services.

Information for Texas providers of Peer Support Services on becoming certified for Peer Support as a Medicaid Benefit.

The benefits of Peer Support Services are listed.

A peer is a person with lived experience of recovery from mental illness or addiction. By combining this experience with skills learned in formal training, peer specialists deliver services in behavioral health settings to support long-term recovery.

Peer support is when someone with lived experience gives encouragement and assistance to help someone with mental illness or a substance use disorder achieve long-term recovery.

FEI Systems will host a monthly provider demonstration webinar on April 9, 2024, from 10–11 a.m.

FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.

FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.

FEI Systems will continue to host monthly provider demonstration webinars at 10 a.m. through December 2023.

Beginning Nov. 1, waiver providers will be required to enter all critical incident reports into CIMS following your programs’ current reporting guidelines.

FEI Systems will host provider demonstration webinars at 10 a.m. on Sept. 13 and Oct. 11.

On Monday, Aug. 29, FEI Systems will send a mass email to CIMS users, providing a user ID and temporary password.