Texas State Service Desk

Texas State Service Desk

Texas State Service Desk (TSSD) provides application and hardware support, problem resolution, testing and training for WIC State Staff and WIC Local Agencies. Support is performed via phone and remote access software (Quick Assist, Bomgar, Teams). Our application support includes TXIN, Sandbox, Acquire and Qualtrics. Our hardware support includes card reader/writer and signature pad.

Hours of Operation

7:00 a.m. – 5:00 p.m.

Contact Info

Phone Number: 800-650-1328

For non-critical questions or problems please email WICClinics

FY25 TXIN Hardware Specification and Costs

For more information see FY25 TXIN Hardware Specifications and Costs (PDF).