An official State of Texas website.
Locate the CBCU representative assigned to your operation or background check according to the type of childcare operation you are affiliated with and your location to include the county and ZIP code where the childcare operation is located.
Use the Day Care Regulation Contacts if you are affiliated with a Licensed Child Care Center, Licensed Child Care Home, Registered Child Care Home, Listed Family Home, or a Small Employer Based Child Care operation.
Use the Residential Child Care Regulation Contacts if you are affiliated with a Child Placing Agency (including foster/adoptive homes) or a General Residential Operation.
Central Texas Area
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Bastrop, Bell, Blanco, Bosque, Burleson, Burnet, Caldwell, Coryell, Hays, Madison, Washington Brazos County ZIP Codes: 77801-77840 | Tamala Carter | 512-438-5048 | Robin Grover |
Falls, Fayette, Freestone, Grimes, Hamilton, Hill, Lampasas, Lee, Leon, Limestone, Llano, Milam, Mills, Robertson, San Saba Brazos County ZIP Codes: 77845-77866 | Taylor Carr | 512-438-5955 | |
Williamson McLennan County ZIP Codes: 76706-76712 | Aislinn Kelling | 512-438-5219 |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Bastrop, Brazos, Burnet, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lee, Leon, Limestone, Llano, Madison, McLennan, Mills, Travis, Washington | Korey Smith | 512-438-5102 | Alejandra Schoeneweis |
| Bell, Blanco, Bosque, Burleson, Caldwell, Coryell, Falls, Lampasas, Milam, Robertson, San Saba, Williamson | Jill Wilson | 512-438-5240 |
North Texas Area
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Wichita, Wilbarger, Young | Melissa Zader | 512-438-5237 | Megan Fleming |
| Cooke, Erath, Navarro | Paula Krackau | 512-438-5272 | Catherine Perry |
| Fannin | Allyson Zamora | 512-438-5258 | |
| Grayson, Palo Pinto, Somervell | Abraham Vargas | 512-438-5016 | |
| Hood | Lori Tapia | 512-438-5343 |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Wichita, Wilbarger, Young | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
| Fannin | Jordan Martin | 512-438-5333 | |
| Somervell | Korey Smith | 512-438-5102 | |
| Cooke, Erath, Grayson, Hood, Navarro, Palo Pinto | Lauren Dismuke | 512-438-5230 |
Houston Area
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Austin, Brazoria Harris County ZIP Codes: 77002-77025 | Ashley Brough | 512-438-5330 | Megan Fleming |
| Harris County ZIP Codes: 77346-77520 | Briannon Trimm | 512-438-3559 | |
| Colorado, Liberty, Montgomery, Walker, Wharton | Desiree Alexander | 512-438-4221 | |
| Harris County ZIP Codes: 77070-77345 | Lisa Castille | 512-438-4917 | |
| Harris County ZIP Codes: 77026-77069 | Marylyn Hilliard | 512-438-3330 | |
| Chambers | Melissa Zader | 512-438-5237 | |
Fort Bend, Matagorda Harris County ZIP Codes: 77521-77598 | Natasha Harper | 512-438-5524 | |
| Galveston, Waller | Valerie Stovall | 512-438-5987 |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Colorado, Liberty, Montgomery, Waller Harris County ZIP Codes 77054-77598 | Benjamin Brannon | 512-438-5849 | Robin Grover |
Austin, Fort Bend, Wharton Harris County ZIP Codes: 77002-77053 | Kim Tate | 512-438-5353 | |
| Brazoria, Chambers, Galveston, Matagorda, Walker | Shania Callaway | 512-438-3723 |
East Texas Area
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, Wood | Amy Guel | 512-438-5269 | Alejandra Schoeneweis |
| Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, Tyler | Desiree Alexander | 512-438-4221 | Megan Fleming |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Anderson, Angelina, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Hardin, Harrison, Henderson, Hopkins, Houston, Jasper, Jefferson, Lamar, Marion, Morris, Nacogdoches, Newton, Orange, Panola, Polk, Rains, Red River, Rusk, Sabine, San Augustine, San Jacinto, Shelby, Smith, Titus, Trinity, Tyler Upshur, Van Zandt, Wood | Grayson Warrenburg | 512-438-5854 | Robin Grover |
Metroplex Central Texas Area
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Collin Tarrant County ZIP Codes 75053-76103 | Roxie Sanders | 512-438-4269 | Catherine Perry |
Hunt, Johnson, Parker, Wise Tarrant County ZIP Codes: 76178-76262 | Abraham Vargas | 512-438-5016 | |
| Denton | Allyson Zamora | 512-438-5258 | |
Dallas County ZIP Codes: 75080-75227 Tarrant County ZIP Codes: 76123-76135 | Eric Prahl | 512-438-5803 | |
Ellis Dallas County ZIP Codes: 75001-75063 | Karen Williams-Jones | 512-438-5806 | |
Kaufman, Rockwall Tarrant County ZIP Codes: 75040-75052 and 76137-76177 | Lori Tapia | 512-438-5343 | |
| Dallas County ZIP Codes: 75228-75241 | Monteshia Thorpe-Hooks | 512-438-2267 | |
Dallas County ZIP Codes: 75243-76051 Tarrant County ZIP Codes: 76104-76120 | Paula Krackau | 512-438-5272 |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Tarrant County ZIP Codes: 75050-76020 | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
| Tarrant County ZIP Codes: 76021-76126 | Jill Wilson | 512-438-5240 | |
Dallas, Johnson, Kaufman, Parker, Wise Tarrant County ZIP Codes: 76140-76262 | Jordan Martin | 512-438-5333 | |
| Denton, Ellis, Rockwall | Korey Smith | 512-438-5102 | |
Collin, Hunt Tarrant County ZIP Codes: 76127-76137 | Lauren Dismuke | 512-438-5230 |
Panhandle Area
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler | Valerie Stovall | 512-438-5987 | Megan Fleming |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
West Texas Area
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Andrews, Borden, Brown, Callahan, Coke, Coleman, Comanche, Concho, Crane, Crockett, Dawson, Eastland, Ector, Fisher, Gaines, Glasscock, Haskell, Howard, Irion, Jones, Kent, Kimble, Knox, Loving, Martin, Mason, McCulloch, Menard, Midland, Mitchell, Nolan, Pecos, Reagan, Reeves, Runnels, Schleicher, Scurry, Shackelford, Stephens, Sterling, Stonewall, Sutton, Taylor, Terrell, Throckmorton, Tom Green, Upton, Ward, Winkler | Melissa Zader | 512-438-5237 | Megan Fleming |
| Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lubbock, Lynn, Motley, Terry, Yoakum | Valerie Stovall | 512-438-5987 | |
| Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio | Brittani Barriere | 512-438-2606 | Robin Grover |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Andrews, Borden, Brewster, Coke, Concho, Crane, Crockett, Culberson, Dawson, Ector, El Paso, Gaines, Glasscock, Howard, Hudspeth, Irion, Jeff Davis, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Presidio, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward, Winkler | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
| Bailey, Brown, Callahan, Cochran, Coleman, Comanche, Crosby, Dickens, Eastland, Fisher, Floyd, Haskell, Garza, Hale, Hockley, Jones, Kent, King, Knox, Lamb, Lubbock, Lynn, Mitchell, Motley, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Terry, Throckmorton, Yoakum | Annette Martinez | 512-438-5984 |
South Texas Area
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Atascosa, Edwards, Goliad, Kendall, Kenedy, Kerr, Kinney, La Salle, Maverick, Medina, Real | Amy Guel | 512-438-5269 | Alejandra Schoeneweis |
Bandera, Comal, Dewitt, Dimmit, Guadalupe, Karnes Bexar County ZIP Codes: 78233-78285 | Christa Fleming | 512-438-2307 | |
Calhoun, Frio, Gillespie, Gonzales, Jackson, Lavaca, Uvalde, Val Verde, Victoria, Wilson, Zavala Bexar County ZIP Codes: 78002-78232 | Edward Peabody | 512-438-5962 | |
| Jim Wells, Live Oak, Webb, Willacy, Zapata | Abraham Vargas | 512-438-5016 | Catherine Perry |
| Hidalgo County ZIP Codes: 78501-78573 and 79313 | Karen Williams-Jones | 512-438-5806 | |
| Nueces | Lori Tapia | 512-438-5343 | |
| Duval, Jim Hogg, McMullen, Refugio | Monteshia Thorpe-Hooks | 512-438-2267 | |
Aransas, Bee, Brooks, Cameron, Kleberg, San Patricio, Starr Hidalgo County ZIP Codes: 78574-78599 | Paula Krackau | 512-438-5272 |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, Zapata | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
| Bandera, Comal, DeWitt, Dimmit, Gonzales, Kendall, Kerr, La Salle, Lavaca, Maverick, Medina, Val Verde, Victoria, Wilson, Zavala | Grayson Warrenburg | 512-438-5854 | Robin Grover |
| Atascosa, Bexar, Calhoun, Edwards, Frio, Gillespie, Goliad, Guadalupe, Jackson, Karnes, Kinney, Real, Uvalde | Shania Callaway | 512-438-3723 |
CBCU Management Contacts
| Name | Title | Phone Number |
|---|---|---|
| Emily Kopplin | CBCU Director | 512-438-3587 |
| Christina Hulett | CBCU Program Administrator | 817-543-8359 |
| Robin Grover | CBCU Manager | 512-438-5909 |
| Megan Fleming | CBCU Manager | 512-438-4442 |
| Elizabeth Relyea | CBCU Manager – Out of State Background Checks | 512-438-5651 |
| Wyndi McPeters Grant | CBCU Program Administrator | 713-696-8040 |
| Alejandra Schoeneweis | CBCU Manager | 512-438-5218 |
| Catherine Perry | CBCU Manager | 512-438-2284 |
| Ruby Rocha-Edwards | CBCU Manager – Background Check Support Team | 512-438-5123 |
- For questions related to Out-Of-State Background checks email CBCU Background Checks.
- For questions related to fingerprint troubleshooting email CCL FBI Results.
- For inquiries regarding homebound fingerprinting and general questions for CBCU email Contact CBCU.
- For submitting CPS Risk Evaluations (for use by DFPS only) email FADCBCUBG Checks. For questions regarding a risk evaluation required for employment or affiliation with a regulated childcare operation, contact your assigned CBCU Representative listed in the above charts.
Phone
- Support Line: 800-645-7549 (Monday-Friday 8 a.m. - 4:30 p.m.)
- Fax: 512-339-5871
P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714