Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714

Child Care Regulation Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Regulation (CCR)
Name Region Assignment Phone Number Fax Number

Desiree Alexander

Region 6 Counties: Austin, Galveston, Montgomery, Wharton and Harris Zip Codes: 77044-77051

512-438-4221

512-276-3735

Shirley Arnold-Moore

Region 6 Counties: Fort Bend, Colorado, Liberty, Matagorda and Harris Zip Codes: 77028-77043

512-438-2174

512-339-5804

(Robert) James Bacon

Region 10

Region 11 Counties: Aransas, Brooks, Cameron, Duval, Jim Hogg, Nueces, Refugio and Webb Zip Codes: 78043-78046

Region 7 County: McLennan Zip Code: 76712

512-438-5272

512-276-3519

Ashley Brough

Region 6 County: Harris Zip Codes: 77086-77401

Region 7 County: Bastrop, Blanco, Bosque and McLennan Zip Code: 76705

512-438-5330

512-276-3386

Taylor Carr

Region 2

Region 3 Counties: Erath, Hunt and Palo Pinto

Region 5

Region 7 County: Bell Zip Code: 76504

512-438-5955

512-276-3063

Tamala Carter

Region 6 County: Harris Zip Codes: 77053-77085

Region 7 County: McLennan Zip Code: 76701

512-438-5048

512-276-3404

Lisa Castille

Region 6 County: Harris Zip Codes: 77053-77085

Region 7 Counties: Falls, Lampasas, Lee, Limestone, Llano, Madison, Milam, Washington

Region11 Counties: Bee, Jim Wells, Kleberg, Live Oak, Willacy and Zapata

512-438-4917

512-276-3794

Michael Esselstein

Region 7 Counties: Hays, Mills, Robertson, San Saba, Williamson, Travis Zip Codes: 78756-78759 and Bell Zip Code: 76542

512-438-4269

512-276-3212

Christa Fleming

Region 3 Counties: Dallas Zip Codes: 75235-76051; Tarrant Zip Codes: 75050-76102

Region 7 County: Bell Zip Code: 76548

512-438-2307

512-934-9838

Nell Fleming

 

512-438-3620

 

Victoria Grant

Region 7 Counties: Travis Zip Codes: 78660-78753

512-438-2659

512-934-9906

Meg Kamat

Region 4

512-438-5043

 

Aislinn Kelling

Region 3 County: Collin Zip Codes: 75002-75409

Region 7 Counties: Bell Zip Codes: 76554-76579; McLennan Zip Codes: 76524-76655

512-438-5219

 

(Charles) Logan Norris

Region 7 County: Leon and McLennan Zip Code: 78708

Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmitt, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala and Bexar Zip Codes: 78002-78220

512-438-5524

512-339-5806

Edward Peabody

Region 3 Counties: Johnson, Tarrant Zip Codes: 76103-76262

Region 7 County: McLennan Zip Code: 76704

512-438-5962

512-934-9867

Eric Prahl

Region 6 County: Brazoria, Chambers, Walker, Waller and Harris Zip Codes: 77002-77027

512-438-5803

512-276-3420

Miranda Saldivar

Region 3 County: Denton, Kaufman, Navarro, Rockwall, Somervell and Wise

Region 7 County: Bell Zip Codes: 76543 and 76544

512-438-5332

512-927-5994

Valerie Stovall

Region 1

Region 3 Counties: Ellis, Parker, Cooke and Fannin

Region 7 County: Bell Zip Codes: 76501 and 76502

512-438-5987

512-323-1908

Lorena Tapia

Region 3 Counties: Grayson, Dallas Zip Codes: 75116-75234

Region 7 County: McLennan Zip Codes: 76657-76691

512-438-5343

512-483-7603

Briannon Trimm

Region 6 County: Harris Zip Codes: 77429-77598

Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Fayette, Grimes, Hamilton, Hill and McLennan Zip Codes: 76710-76711

512-438-3559

512-928-5357

Karen Williams-Jones

Region 3 Counties: Hood, Collin Zip Codes: 75424-75495; Dallas Zip Codes: 75001-75115

Region 7 County: Bell Zip Codes: 76511-76541

512-438-5806

512-276-3623

Melissa Zader

Region 9

Region 11 Counties: Hidalgo, San Patricio, Starr and Webb Zip Codes: 78040-78041

Region 7 County: McLennan Zip Codes: 76706-76707

512-438-5237

512-276-3297

Residential Child Care Regulation (RCCR)
Name Region Assignment Phone Number Fax Number

Shania Callaway

Region 6 Counties: Austin, Brazoria, Colorado, Waller and Wharton

Region 7 Counties: Bastrop, Bell, Brazos, Burnet, Caldwell, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, McLennan, Milam, Mills, Robertson, San Saba, Washington and Williamson

512-438-3723

512-323-1902

Melissa Dellahoussaye-White

Region 6 Counties: Harris County ZIP Codes: 77002-77082

512-438-5243

512-276-3762

Michelle Duffy

Region 8 Counties: Atascosa, Bandera, Bexar, Calhoun, Comal, Dewitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson and Karnes

512-438-3935

512-928-5401

Annette Martinez

Region 1

Region 4

Region 11

512-438-5984

512-928-5431

Alejandra Schoeneweis

Region 7 Counties: Blanco, Bosque, Burleson, Coryell, Falls, Lampasas, Lee, Leon, Limestone, Llano, Madison and Travis

Region 8 Counties: Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala

512-438-5218

512-276-3770

Korey Smith

Region 3 Counties: Collin, Cooke, Denton, Ellis and Wise

Region 6 County: Harris County ZIP Codes: 77081-77598

512-438-5102

512-276-3732

Kim Tate

Region 3 Counties: Erath, Fannin, Grayson, Hood, Hunt, Kaufman and Tarrant County ZIP Codes: 75050-76140

512-438-5353

512-929-1504

Grayson Warrenburg

Region 3 Counties: Dallas, Johnson, Navarro, Rockwall and Tarrant County ZIP Codes: 76148-76262

512-438-5854

512-339-5967

Jill Wilson

Region 2

Region 3 Counties: Palo Pinto, Parker and Somervell

Region 5

Region 6 Counties: Chambers, Fort Bend, Galveston, Liberty, Matagorda, Montgomery and Waller

Region 8 County: Medina

512-438-5240

512-928-5459

Out-of-State Background Check Contacts

Email CBCU Background Checks for questions related to Out-of-State Background checks.

Name Phone Number Fax Number
Julianna Crighton 512-438-5221 512-276-3714
Morgan Nuncio 512-438-4898 512-928-5236
Cassandra Pearson 512-438-3658 512-276-3725
Vicki Persky 512-438-3127 512-339-5848
Corinna Reyna 512-438-5262 512-934-9407
Leah Trevino 512-438-4324 512-929-1507

Fingerprinting Contacts

Contact CCR FBI Results for questions related to Fingerprint Troubleshooting. Email the Contact CBCU mailbox for inquiries regarding homebound fingerprinting and general questions regarding CBCU.

Contact Fingerprinting Staff
Name Region and/or Duties Phone Fax
Demika Jones Support Line and FBI Fingerprint Troubleshooting 512-438-3069 512-339-5871
Tarsha Prosser Support Line and FBI Fingerprint Troubleshooting 512-438-5946 512-339-5871
Brenda Rodriguez Support Line and FBI Fingerprint Troubleshooting 512-438-3082 512-339-5871

Administration Contacts

Name Job Title Phone Fax
Vacant CBCU Director    
Emily Kopplin CBCU Program Administrator 512-438-3587 512-276-3736
Taylor Deats

Residential Child Care Regulation Background Check Manager

512-438-5360 512-276-3228
Megan Fleming

Child Care Regulation Day Care Background Check Manager

Region 1

Region 2

Region 3 Counties: Ellis, Grayson and Rockwall

Region 4

Region 5

Region 6 Counties: Chambers, Fort Bend, Galveston, Liberty, Matagorda, Montgomery, Walker, Waller and Wharton

Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Burleson, Burnet, Caldwell, Falls,  Fayette, Freestone, Grimes, Hamilton, Lampasas, Lee, Leon, Limestone, Madison, McLennan, Robertson and Washington; Travis County ZIP Codes: 78757-78799

Region 8 Counties: Atascosa, Bandera, Calhoun, Dewitt, Dimmit, Karnes and Zavala

Region 11

512-438-4442 512-276-3312
Janet Kisler

Child Care Regulation Day Care Background Check Manager

Region 3 Counties: Collin, Cooke, Dallas, Denton, Erath, Fannin, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Somervell, Tarrant and Wise

Region 6 Counties: Austin, Brazoria and Colorado

Region 7 Counties: Brazos, Coryell, Hays, Hill, Llano, Milam, Mills, San Saba, Washington, Williamson; and Travis County ZIP Codes: 78610-78756

Region 8 Counties: Bexar, Comal, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria and Wilson

Region 9

Region 10

512-438-3596 512-934-9424
Elizabeth Relyea

Child Care Regulation Day Care Background Check Manager

Out-of-State Background Checks
512-438-5651 512-934-9965
Ruby Rocha-Edwards

Child Care Regulation Background Check and Support Team Line Manager

512-438-5123 512-276-3736

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871