Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030 
Mail Code 121-7 
Austin, Texas 78714

Child Care Regulation Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Regulation (CCR)
NameRegion AssignmentPhone NumberFax Number
Desiree Alexander

Region 6 Counties: Austin, Galveston, Montgomery, Wharton and Harris ZIP Codes: 77044-77051

Temporary Region 11 County: Nueces ZIP Codes: 78411, 78416 and 78418

512-438-4221512-276-3735
Shirley Arnold-Moore

Region 6 Counties: Fort Bend, Colorado, Liberty, Matagorda and Harris ZIP Codes: 77028-77043

Temporary Region 11 Counties: Cameron ZIP Codes: 78521, 78526 and 78535 Nueces ZIP Codes: 78401

512-438-2174512-339-5804
Robert (James) BaconRegion 3 County: Collin ZIP Codes: 75002-75409512-438-5272512-276-3519
Ashley Brough

Region 6 County: Harris ZIP Codes: 77086-77401

Region 7 County: Bastrop, Blanco, and Bosque

Temporary Region 11 County: Nueces ZIP Codes: 78413, 78414 and 78415

512-438-5330512-276-3386
Taylor Carr

Region 2

Region 3 Counties: Erath, Hunt and Palo Pinto

Region 5

512-438-5955512-276-3063
Tamala Carter

Region 6 County: Harris ZIP Codes: 77053-77085

Temporary Region 11 County: Webb ZIP Code: 78046

512-438-5048512-276-3404
Lisa Castille

Region 6 County: Harris ZIP Codes: 77053-77085

Region 11 Counties: Bee, Jim Wells, Kleberg, Live Oak, Willacy and Zapata

Temporary Region 11 Counties: Aransas, Brooks, Duval, Jim Hogg and Cameron ZIP Codes: 78552-78593

512-438-4917512-276-3794
Taylor Deats

Region 7 Counties: Bell, Falls, Lampasas, Lee, Limestone, Llano, Madison, McLennan, Milam, Washington, and Travis ZIP Codes 78610-78653

Temporary Region 10 Counties: El Paso ZIP Codes: 79930-79935. Webb ZIP Code: 78043

512-438-4269512-276-3228
Michael Esselstein

Region 7 Counties: Hays, Mills, Robertson, San Saba, Williamson, and Travis ZIP Codes: 78756-78759

Temporary Region 10 Counties: El Paso ZIP Code: 79936. Nueces ZIP Codes: 78343, 78373 and 78380

512-438-4269512-276-3212
Christa FlemingRegion 3 Counties: Dallas ZIP Codes: 75235-76051; Tarrant ZIP Codes: 75050-76102512-438-2307512-934-9838
Nell FlemingRegion 4512-438-3620 
Victoria Grant

Region 7 Counties: Travis ZIP Codes: 78660-78754

Temporary Region 10 Counties: El Paso ZIP Codes: 79922 and 79924. Hudspeth, Presidio and Refugio

512-438-2659512-934-9906
(Charles) Logan Norris

Region 7 County: Leon

Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmitt, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala and Bexar ZIP Codes: 78002-78220

Temporary Region 11 Counties: Cameron ZIP Code: 78550. Nueces ZIP Code: 78417

512-438-5524512-339-5806
Edward Peabody

Region 3 Counties: Johnson, Tarrant ZIP Codes: 76103-76262

Temporary Region 11 County: Webb ZIP Code: 78045

512-438-5962512-934-9867
Eric Prahl

Region 6 County: Brazoria, Chambers, Walker, Waller and Harris ZIP Codes: 77002-77027

Temporary Region 10 County: El Paso ZIP Codes: 79925-79928

512-438-5803512-276-3420
Miranda Saldivar

Region 3 County: Denton, Kaufman, Navarro, Rockwall, Somervell and Wise

Temporary Region 11 County: El Paso ZIP Code: 79996

512-438-5332512-927-5994
Valerie Stovall

Region 1

Region 3 Counties: Ellis, Parker, Cooke and Fannin

Temporary Region 10 County: El Paso ZIP Code: 79936

Temporary Region 11 County: Cameron ZIP Code: 78520

512-438-5987512-323-1908
Lorena Tapia

Region 3 Counties: Grayson, Dallas ZIP Codes: 75116-75234

Temporary Region 10 County: El Paso ZIP Codes: 79907-79915

512-438-5343512-483-7603
Briannon Trimm

Region 6 County: Harris ZIP Codes: 77429-77598

Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Fayette, Grimes, Hamilton, and Hill

Temporary Region 11 County: Nueces Zip Codes: 78704-78412

512-438-3559512-928-5357
Karen Williams-Jones

Region 3 Counties: Hood, Collin ZIP Codes: 75424-75495; Dallas ZIP Codes: 75001-75115

Temporary Region 11 Counties: Brewster ZIP Code: 79830. Culberson ZIP Code: 79855. El Paso ZIP Codes: 79821-79905

512-438-5806512-276-3623
Melissa Zader

Region 9

Region 11 Counties: Hidalgo, San Patricio, Starr and Webb ZIP Codes: 78040-78041

Temporary Region 11 County: Webb ZIP Codes: 78045 and 78046

512-438-5237512-276-3297
Residential Child Care Regulation (RCCR)
NameRegion AssignmentPhone NumberFax Number
Shania Callaway

Region 8: Bexar and Guadalupe

Temporary – Region 6: Harris ZIP Codes 77024-77035 and 77060-77070

512-438-3723512-323-1902
Annette Martinez

Region 1

Region 2

Region 4

Temporary – Region 3: Atascosa, Calhoun, Dewitt, Dimmitt and Rockwall

Temporary – Region 6: Harris ZIP Code 77008

Temporary Region 11

512-438-5984512-928-5431
Korey Smith

Region 6: Austin and Brazoria

Region 7: Travis and Williamson

Region 8: Comal, Gillespie, Goliad, Jackson, Karnes, Kinney, La Salle, Lavaca, Maverick, Real, Uvalde, Valverde, Wilson and Zavala

Temporary - Region 3: Denton, Hunt and Wise

Temporary - Region 6: Harris ZIP Code 77007 and Wharton

Temporary - Region 8: Kendall and Victoria

Temporary - Region 9

512-438-5102512-276-3732
Kim Tate

Region 3: Tarrant Zip Codes 76011-76140, Ellis, Johnson, Kaufman, Navarro, Palo Pinto, Parker and Somervell

Temporary - Region 3: Tarrant Zip Codes 76182-76244

Temporary - Region 6: Harris Zip Codes 77009-77022

512-438-5353512-929-1504
Grayson Warrenburg

Region 3: Collin, Cooke, Dallas, Fannin, Grayson and Hood

Temporary - Region 3: Erath

Temporary - Region 6: Harris Zip Codes 77002-77006

Temporary - Region 8: Kerr, Bandera, Medina and Karnes

512-438-5854512-339-5967
Jill Wilson

Region 5

Region 7: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba and Washington

Region 8: Gonzales

Region 10

Temporary - Region 3: Tarrant ZIP Code 75050

Temporary - Region 6: Harris ZIP Codes 77036-77058, Liberty, Matagorda, Montgomery, Walker, Waller and Galveston

Temporary - Region 8: Frio

512-438-5240512-928-5459

Out-of-State Background Check Contacts

Email CBCU Background Checks for questions related to Out-of-State Background checks.

NamePhone NumberFax Number
Julianna Crighton512-438-5221512-276-3714
Khadijah Jackson512-438-5090 
Morgan Nuncio512-438-4898512-928-5236
Cassandra Pearson512-438-3658512-276-3725
Vicki Persky512-438-3127512-339-5848
Corinna Reyna512-438-5262512-934-9407
Leah Trevino512-438-4324512-929-1507

Fingerprinting Contacts

Contact CCR FBI Results for questions related to Fingerprint Troubleshooting. Email the Contact CBCU mailbox for inquiries regarding homebound fingerprinting and general questions regarding CBCU.

Contact Fingerprinting Staff
NameRegion and/or DutiesPhoneFax
Demika JonesSupport Line and FBI Fingerprint Troubleshooting512-438-3069512-339-5871
Tarsha ProsserSupport Line and FBI Fingerprint Troubleshooting512-438-5946512-339-5871
Brenda RodriguezSupport Line and FBI Fingerprint Troubleshooting512-438-3082512-339-5871

Administration Contacts

NameJob TitlePhoneFax
Emily KopplinCBCU Director512-438-3587512-276-3736
Janet KislerCBCU Program Administrator512-438-3596512-934-9424
VACANTCBCU Program Administrator  
Michelle Duffy

Child Care Regulation Day Care Background Check Manager

Regions 2, 5, 6, 7, and 10

512-438-3596512-928-5401
Alejandra Shoeneweis

Residential Child Care Regulation Background Check Manager

Regions 1, 2, 4, 5, 7, 10 and 11

512-438-5218512-276-3770
Megan Fleming

Child Care Regulation Day Care Background Check Manager

Regions 1, 3, 4, 8, 9 and 11

512-438-4442512-276-3312
Robin Grover

Residential Child Care Regulation Background Check Manager

Regions 3, 6, 8, and 9

512-438-5909512-276-3732
Elizabeth RelyeaOut-of-State Background Check Team Manager512-438-5651512-934-9965
Ruby Rocha-EdwardsChild Care Regulation Background Check Support Team Manager512-438-5123512-276-3736

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871