Centralized Background Check Unit Contacts
P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714
Child Care Regulation Contacts
Using the charts below, make sure you contact the right person according to your Region and County.
If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.
| Name | Region Assignment | Phone Number | Fax Number |
|---|---|---|---|
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Region 6 Counties: Austin, Galveston, Montgomery, Wharton and Harris Zip Codes: 77044-77051 |
512-438-4221 |
512-276-3735 |
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Region 6 Counties: Fort Bend, Colorado, Liberty, Matagorda and Harris Zip Codes: 77028-77043 |
512-438-2174 |
512-339-5804 |
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Region 10 Region 11 Counties: Aransas, Brooks, Cameron, Duval, Jim Hogg, Nueces, Refugio and Webb Zip Codes: 78043-78046 Region 7 County: McLennan Zip Code: 76712 |
512-438-5272 |
512-276-3519 |
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Region 6 County: Harris Zip Codes: 77086-77401 Region 7 County: Bastrop, Blanco, Bosque and McLennan Zip Code: 76705 |
512-438-5330 |
512-276-3386 |
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Region 2 Region 3 Counties: Erath, Hunt and Palo Pinto Region 5 Region 7 County: Bell Zip Code: 76504 |
512-438-5955 |
512-276-3063 |
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Region 6 County: Harris Zip Codes: 77053-77085 Region 7 County: McLennan Zip Code: 76701 |
512-438-5048 |
512-276-3404 |
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Region 6 County: Harris Zip Codes: 77053-77085 Region 7 Counties: Falls, Lampasas, Lee, Limestone, Llano, Madison, Milam, Washington Region11 Counties: Bee, Jim Wells, Kleberg, Live Oak, Willacy and Zapata |
512-438-4917 |
512-276-3794 |
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Region 7 Counties: Hays, Mills, Robertson, San Saba, Williamson, Travis Zip Codes: 78756-78759 and Bell Zip Code: 76542 |
512-438-4269 |
512-276-3212 |
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Region 3 Counties: Dallas Zip Codes: 75235-76051; Tarrant Zip Codes: 75050-76102 Region 7 County: Bell Zip Code: 76548 |
512-438-2307 |
512-934-9838 |
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512-438-3620 |
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Region 7 Counties: Travis Zip Codes: 78660-78753 |
512-438-2659 |
512-934-9906 |
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Region 4 |
512-438-5043 |
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Region 3 County: Collin Zip Codes: 75002-75409 Region 7 Counties: Bell Zip Codes: 76554-76579; McLennan Zip Codes: 76524-76655 |
512-438-5219 |
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Region 7 County: Leon and McLennan Zip Code: 78708 Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmitt, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala and Bexar Zip Codes: 78002-78220 |
512-438-5524 |
512-339-5806 |
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Region 3 Counties: Johnson, Tarrant Zip Codes: 76103-76262 Region 7 County: McLennan Zip Code: 76704 |
512-438-5962 |
512-934-9867 |
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Region 6 County: Brazoria, Chambers, Walker, Waller and Harris Zip Codes: 77002-77027 |
512-438-5803 |
512-276-3420 |
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Region 3 County: Denton, Kaufman, Navarro, Rockwall, Somervell and Wise Region 7 County: Bell Zip Codes: 76543 and 76544 |
512-438-5332 |
512-927-5994 |
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Region 1 Region 3 Counties: Ellis, Parker, Cooke and Fannin Region 7 County: Bell Zip Codes: 76501 and 76502 |
512-438-5987 |
512-323-1908 |
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Region 3 Counties: Grayson, Dallas Zip Codes: 75116-75234 Region 7 County: McLennan Zip Codes: 76657-76691 |
512-438-5343 |
512-483-7603 |
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Region 6 County: Harris Zip Codes: 77429-77598 Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Fayette, Grimes, Hamilton, Hill and McLennan Zip Codes: 76710-76711 |
512-438-3559 |
512-928-5357 |
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Region 3 Counties: Hood, Collin Zip Codes: 75424-75495; Dallas Zip Codes: 75001-75115 Region 7 County: Bell Zip Codes: 76511-76541 |
512-438-5806 |
512-276-3623 |
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Region 9 Region 11 Counties: Hidalgo, San Patricio, Starr and Webb Zip Codes: 78040-78041 Region 7 County: McLennan Zip Codes: 76706-76707 |
512-438-5237 |
512-276-3297 |
| Name | Region Assignment | Phone Number | Fax Number |
|---|---|---|---|
|
Region 6 Counties: Austin, Brazoria, Colorado, Waller and Wharton Region 7 Counties: Bastrop, Bell, Brazos, Burnet, Caldwell, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, McLennan, Milam, Mills, Robertson, San Saba, Washington and Williamson |
512-438-3723 |
512-323-1902 |
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Region 6 Counties: Harris County ZIP Codes: 77002-77082 |
512-438-5243 |
512-276-3762 |
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Region 8 Counties: Atascosa, Bandera, Bexar, Calhoun, Comal, Dewitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson and Karnes |
512-438-3935 |
512-928-5401 |
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Region 1 Region 4 Region 11 |
512-438-5984 |
512-928-5431 |
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Region 7 Counties: Blanco, Bosque, Burleson, Coryell, Falls, Lampasas, Lee, Leon, Limestone, Llano, Madison and Travis Region 8 Counties: Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala |
512-438-5218 |
512-276-3770 |
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Region 3 Counties: Collin, Cooke, Denton, Ellis and Wise Region 6 County: Harris County ZIP Codes: 77081-77598 |
512-438-5102 |
512-276-3732 |
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Region 3 Counties: Erath, Fannin, Grayson, Hood, Hunt, Kaufman and Tarrant County ZIP Codes: 75050-76140 |
512-438-5353 |
512-929-1504 |
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Region 3 Counties: Dallas, Johnson, Navarro, Rockwall and Tarrant County ZIP Codes: 76148-76262 |
512-438-5854 |
512-339-5967 |
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Region 2 Region 3 Counties: Palo Pinto, Parker and Somervell Region 5 Region 6 Counties: Chambers, Fort Bend, Galveston, Liberty, Matagorda, Montgomery and Waller Region 8 County: Medina |
512-438-5240 |
512-928-5459 |
Out-of-State Background Check Contacts
Email CBCU Background Checks for questions related to Out-of-State Background checks.
| Name | Phone Number | Fax Number |
|---|---|---|
| Julianna Crighton | 512-438-5221 | 512-276-3714 |
| Morgan Nuncio | 512-438-4898 | 512-928-5236 |
| Cassandra Pearson | 512-438-3658 | 512-276-3725 |
| Vicki Persky | 512-438-3127 | 512-339-5848 |
| Corinna Reyna | 512-438-5262 | 512-934-9407 |
| Leah Trevino | 512-438-4324 | 512-929-1507 |
Fingerprinting Contacts
Contact CCR FBI Results for questions related to Fingerprint Troubleshooting. Email the Contact CBCU mailbox for inquiries regarding homebound fingerprinting and general questions regarding CBCU.
| Name | Region and/or Duties | Phone | Fax |
|---|---|---|---|
| Demika Jones | Support Line and FBI Fingerprint Troubleshooting | 512-438-3069 | 512-339-5871 |
| Tarsha Prosser | Support Line and FBI Fingerprint Troubleshooting | 512-438-5946 | 512-339-5871 |
| Brenda Rodriguez | Support Line and FBI Fingerprint Troubleshooting | 512-438-3082 | 512-339-5871 |
Administration Contacts
| Name | Job Title | Phone | Fax |
|---|---|---|---|
| Vacant | CBCU Director | ||
| Emily Kopplin | CBCU Program Administrator | 512-438-3587 | 512-276-3736 |
| Taylor Deats |
Residential Child Care Regulation Background Check Manager |
512-438-5360 | 512-276-3228 |
| Megan Fleming |
Child Care Regulation Day Care Background Check Manager Region 1 Region 2 Region 3 Counties: Ellis, Grayson and Rockwall Region 4 Region 5 Region 6 Counties: Chambers, Fort Bend, Galveston, Liberty, Matagorda, Montgomery, Walker, Waller and Wharton Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Burleson, Burnet, Caldwell, Falls, Fayette, Freestone, Grimes, Hamilton, Lampasas, Lee, Leon, Limestone, Madison, McLennan, Robertson and Washington; Travis County ZIP Codes: 78757-78799 Region 8 Counties: Atascosa, Bandera, Calhoun, Dewitt, Dimmit, Karnes and Zavala Region 11 |
512-438-4442 | 512-276-3312 |
| Janet Kisler |
Child Care Regulation Day Care Background Check Manager Region 3 Counties: Collin, Cooke, Dallas, Denton, Erath, Fannin, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Somervell, Tarrant and Wise Region 6 Counties: Austin, Brazoria and Colorado Region 7 Counties: Brazos, Coryell, Hays, Hill, Llano, Milam, Mills, San Saba, Washington, Williamson; and Travis County ZIP Codes: 78610-78756 Region 8 Counties: Bexar, Comal, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria and Wilson Region 9 Region 10 |
512-438-3596 | 512-934-9424 |
| Elizabeth Relyea |
Child Care Regulation Day Care Background Check Manager Out-of-State Background Checks |
512-438-5651 | 512-934-9965 |
| Ruby Rocha-Edwards |
Child Care Regulation Background Check and Support Team Line Manager |
512-438-5123 | 512-276-3736 |
Phone
- Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
- Fax: 512-339-5871