End of Continuous Medicaid Coverage Ambassador Toolkit

The End of Continuous Medicaid Coverage Ambassador Toolkit contains helpful resources for members, providers, health plans, and advocates to help them raise awareness about the end of continuous Medicaid coverage.

Join the Ambassador Program

Be the first to receive updates on the end of continuous Medicaid coverage.
Join our bi-monthly calls. Ask questions and get answers in real-time during bi-monthly Ambassador Program calls.
Sign up to join the contact list.

Key Messages – Actions Members Can Take Now

Medicaid members should look out for renewal notices mailed in a yellow envelope that says “Action Required” in red or sent electronically to members signed up for electronic notices.
Members will need to complete and return renewal packets and requests for information on time.
Contact HHSC to report any changes (such as contact information, pregnancy or household changes) as soon as possible.

Member FAQs

Member Talking Points

Member Informational Handouts

Notices and Envelopes

Yellow Envelope (PDF): This is an image of the yellow envelope that recipients will receive via mail to update their contact information, complete their renewal or submit other information.
Sample Eligibility Notice - Retest All Continuous Medicaid Population (PDF in English). This is a sample informational notice that informs households that they will need to renew their eligibility to continue their Medicaid coverage now that continuous coverage is ending.
Sample Eligibility Notice - Retest All Continuous Medicaid Population (PDF in Spanish)
Sample Eligibility Notice - Form H1809, Coverage Extensions (PDF in English). This is a sample informational notice used to notify a client of the extension of their coverage as HHSC is determining their Medicaid eligibility.
Sample Eligibility Notice - Form H1809, Coverage Extensions (PDF in Spanish)
Sample Notice - Form H1206-MA (PDF in English). This is a sample Texas Works Medicaid renewal notice used when HHSC needs additional information to verify household information.
Sample Notice - Form H1206-MA (PDF in Spanish)
Sample Notice - Form H1206-ME (PDF in English). This is a sample MEPD Medicaid renewal notice used when HHSC needs additional information to verify household information.
Sample Notice - Form H1206-ME (PDF in Spanish)
Sample Notice - Form H1211 (PDF in English). This is a sample renewal cover letter used when HHSC needs additional information.
Sample Notice - Form H1211 (PDF in Spanish)
Sample Notice - Form H1020 (PDF in English). This is a sample notice used when HHSC is requesting additional information from what a client has already provided on their application.
Sample Notice - Form H1020 (PDF in Spanish)
Sample Notice – Form H1809, Renewal Extension (PDF in English). This is a sample informational notice used to notify a client that HHSC is extending their renewal deadline for their Medicaid coverage.
Sample Notice – Form H1809, Renewal Extension (PDF in Spanish)

End of Continuous Medicaid Coverage Flyer

Information for Ambassadors and Providers

Social Media Graphics and Messages

SNAP Emergency Allotments

Recipient FAQs

End of SNAP Emergency Allotments Flyer

Reports Related to the End of Continuous Medicaid Coverage

Monthly End of Continuous Medicaid Coverage Dashboard Reports can be found here: End of Continuous Medicaid Coverage
Continuous Medicaid Coverage Unwinding Operational Plan, June 2023 (PDF)
State Report on Plans for Prioritizing and Distributing Renewals Following the End of the Medicaid Continuous Enrollment Provisions (PDF)
Monthly Reports to CMS can be found here: End of Continuous Medicaid Coverage