An official State of Texas website.
MDS Automation Coordinator
For questions about Texas-specific software settings, data transmission/correcting errors and iQIES final validation, roster, and missing assessment reports; send an email to MDS Support with a description of your issue or question.
Do not include any resident HIPAA or privacy protected information when exchanging email with state MDS Automation or RAI support staff. Refer to any specific residents using their iQIES resident/patient internal ID and include the related iQIES facility ID.
MDS RAI Coordinator
For questions from providers and state staff in Texas about federal requirements for MDS record and assessment completion by all certified nursing facilities and swing bed facilities; as well as state requirements for MDS record and assessment completion by all licensed-only nursing facilities or wings (including any item on the MDS, CAAs, and Care Planning).
Barbara Robinson, RN SRAIC
Email RAI MDS Support
LTCMI, Medicaid Information, MN/LOC and the TMHP Portal
Contact TMHP at 1-800-626-4117 or visit TMHP Long Term Care.
Texas Medicaid Policy and Medicaid Reimbursement Questions
Contact the Provider Claims Services Hotline at 512-438-2200.
CMS QIES and iQIES Support
- Email the iQIES/QIES Service Center, call 1-800-339-9313, or visit the QIES Technical Support Office.
- Email Better Care for questions on MDS quality measures or find information on the CMS Care Compare website
- MDS 3.0 RAI Manual
- MDS 3.0 Technical Information
CMSNet Connection and Ivanti Secure Client Issues
Email CMSNet or call 1-888-238-2122.
Medicare Skilled Diagnoses and Payment Questions
Contact the Medicare Administrative Contractor (MAC) / Fiscal Intermediary (FI) for the nursing facility. The Texas MAC is Novitas Solutions at 1-855-252-8782.