Contact MDS Program Staff

MDS Automation Coordinator

For questions about Texas-specific software settings, data transmission/correcting errors and iQIES Final Validation, Roster, and Missing Assessment reports, send an email with a description of your issue or question to MDS Support.

Do not include any resident HIPAA or privacy protected information when exchanging email with state MDS Automation or RAI support staff. Refer to any specific residents using their iQIES resident/patient internal ID and include the related iQIES facility ID.

MDS RAI Coordinator

For questions from providers and state staff in Texas about federal requirements for MDS record and assessment completion by all certified nursing facilities and swing bed facilities; as well as state requirements for MDS record and assessment completion by all licensed-only nursing facilities or wings (including any item on the MDS, CAAs, and Care Planning).

Susan Edgeman, RN
Phone: 210-551-9569

LTCMI, Medicaid Information, MN/LOC and the TMHP Portal

Texas Medicaid Policy and Medicaid Reimbursement Questions

  • Contact the Provider Claims Services Hotline at 512-438-2200.

CMS QIES and iQIES Support

CMSNet Connection and Ivanti Secure Client Issues

Medicare Skilled Diagnoses and Payment Questions

  • Contact the Medicare Administrative Contractor (MAC) / Fiscal Intermediary (FI) for the nursing facility. The Texas MAC is Novitas Solutions at 1-855-252-8782.