An official State of Texas website.
Locate the CBCU representative assigned to your operation or background check according to the type of childcare operation you are affiliated with and your location to include the county and ZIP code where the childcare operation is located.
Use the Day Care Regulation Contacts if you are affiliated with a Licensed Child Care Center, Licensed Child Care Home, Registered Child Care Home, Listed Family Home, or a Small Employer Based Child Care operation.
Use the Residential Child Care Regulation Contacts if you are affiliated with a Child Placing Agency (including foster/adoptive homes) or a General Residential Operation.
Region 1 – High Plains
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler, Yoakum | Valerie Stovall | 512-438-5987 | Megan Fleming |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler, Yoakum | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
Region 2 – Northwest Texas
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Throckmorton, Wilbarger, Young | Natasha Harper | 512-438-5524 | Megan Fleming |
| Taylor | Ashley Brough | 512-438-5330 | Megan Fleming |
| Wichita | Desiree Alexander | 512-438-4221 | Megan Fleming |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Know, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger, Young | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
Region 3 – Metroplex
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Collin Dallas County Zip Codes: 75137–75149 | Roxie Sanders | 512-438-4269 | Catherine Perry |
Cooke Dallas County Zip Codes: 75204–75211 Erath, Hood, Hunt, Johnson, Navarro Tarrant County ZIP Codes: 75050–76008 | Lori Tapia | 512-438-5343 | Catherine Perry |
Dallas County ZIP Codes: 75001–75063 Dallas County Zip Codes: 75150–75203 Ellis | Karen Williams-Jones | 512-438-5806 | Catherine Perry |
Dallas County Zip Codes: 75080–75104 Dallas County ZIP Codes: 75228–76501 | Monteshia Thorpe-Hooks | 512-438-2267 | Catherine Perry |
Dallas County Zip Codes: 75212–75215 Denton County ZIP Codes: 75007–76227 Fannin, Kaufman, Rockwall | Allyson Zamora | 512-438-5258 | Catherine Perry |
Dallas County Zip Codes: 75216–75227 Denton County ZIP Codes: 76247–76266 Grayson, Palo Pinto, Parker, Somervell Tarrant County ZIP Codes: 76123–76262 Wise | Abraham Vargas | 512-438-5016 | Catherine Perry |
Dallas County Zip Codes: 75115–75134 Tarrant County ZIP Codes: 76010–76120 | Paula Krackau | 512-438-5272 | Catherine Perry |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Collin, Cooke, Erath, Grayson, Hood, Hunt, Navarro, Palo Pinto Tarrant County ZIP Codes: 76129–76137 | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
Dallas, Fannin, Johnson, Kaufman, Parker Tarrant County ZIP Codes: 76140–76262 Wise | Jordan Martin | 512-438-5333 | Alejandra Schoeneweis |
| Denton, Ellis, Rockwall, Somervell | Korey Smith | 512-438-5102 | Alejandra Schoeneweis |
| Tarrant County ZIP Codes: 75050–76020 | Annette Martinez | 512-438-5984 | Alejandra Schoeneweis |
| Tarrant County ZIP Codes: 76021–76126 | Jill Wilson | 512-438-5240 | Alejandra Schoeneweis |
Region 4 – Upper East Texas
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Anderson, Bowie, Camp, Cass, Cherokee, Delta, Gregg, Harrison, Rains | Taylor Carr | 512-438-5955 | Robin Grover |
| Franklin, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Red River, Rusk. Smith, Titus, Upshur, Van Zandt, Wood | Aislinn Kelling | 512-438-5219 | Robin Grover |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Anderson, Bowie, Cass, Camp, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith | Grayson Warrenburg | 512-438-5854 | Robin Grover |
| Titus, Upshur, Van Zandt, Wood | Korey Smith | 512-438-5102 | Alejandra Schoeneweis |
Region 5 – Southeast Texas
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, Tyler | Desiree Alexander | 512-438-4221 | Megan Fleming |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, Tyler | Grayson Warrenburg | 512-438-5854 | Robin Grover |
Region 6 – Gulf Coast
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Austin, Brazoria Harris County ZIP Codes: 77002–77041 | Ashley Brough | 512-438-5330 | Megan Fleming |
Chambers Harris County ZIP Codes: 77346–77520 | Briannon Trimm | 512-438-3559 | Megan Fleming |
| Colorado, Liberty, Montgomery, Walker, Wharton | Desiree Alexander | 512-438-4221 | Megan Fleming |
Fort Bend Harris County ZIP Codes: 77521–77598 Matagorda | Natasha Harper | 512-438-5524 | Megan Fleming |
| Galveston, Waller | Valerie Stovall | 512-438-5987 | Megan Fleming |
| Harris County ZIP Codes: 77042–77069 | Marylyn Hilliard | 512-438-3330 | Megan Fleming |
| Harris County ZIP Codes: 77070–77345 | Lisa Castille | 512-438-4917 | Megan Fleming |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Austin, Fort Bend Harris County ZIP Codes: 77002–77053 Wharton | Kim Tate | 512-438-5353 | Robin Grover |
| Brazoria, Chambers, Galveston, Matagorda, Walker | Eric Prahl | 512-438-5258 | Robin Grover |
Colorado Harris County ZIP Codes: 77054–77598 Liberty, Montgomery, Waller | Benjamin Brannon | 512-438-5849 | Robin Grover |
Region 7 – Central Texas
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Bastrop, Bell, Blanco, Bosque, Burleson, Burnet, Caldwell, Coryell, Hays, Madison | Tamala Carter | 512-438-5048 | Robin Grover |
| Brazos, McLennan, Washington | Brittani Barriere | 512-438-2606 | Robin Grover |
Falls, Fayette, Freestone, Grimes, Hamilton, Hill, Lampasas, Lee, Leon, Limestone, Llano, Milam, Mills, Robertson, San Saba Travis County ZIP Codes: 78723–78759 | Taylor Carr | 512-438-5955 | Robin Grover |
Travis County ZIP Codes: 78610–78722 Williamson | Aislinn Kelling | 512-438-5219 | Robin Grover |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Bastrop, Brazos, Burnet, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lee, Leon, Limestone, Llano, Madison, McLennan, Mills, Travis, Washington | Korey Smith | 512-438-5102 | Alejandra Schoeneweis |
| Bell, Blanco, Bosque, Burleson, Caldwell, Coryell, Falls, Lampasas, Milam, Robertson, San Saba, Williamson | Jill Wilson | 512-438-5240 | Alejandra Schoeneweis |
Region 8 – Upper South Texas
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Atascosa, Edwards, Goliad, Kerr, Kinney, La Salle, Maverick, Medina, Real | Brittani Barriere | 512-238-2606 | Robin Grover |
Bandera Bexar County ZIP Codes: 78233–78285 Comal, DeWitt, Dimmit, Guadalupe, Karnes | Melissa Zader | 512-438-5237 | Alejandra Schoeneweis |
Bexar County ZIP Codes: 78002–78232 Calhoun, Frio, Gillespie, Gonzales, Jackson, Lavaca, Uvalde, Val Verde, Victoria, Wilson, Zavala | Edward Peabody | 512-438-5962 | Alejandra Schoeneweis |
| Kendall | Tamala Carter | 512-438-5048 | Robin Grover |
Residential Child Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
Atascosa Bexar County ZIP Codes: 78002–78264 Calhoun, Edwards, Frio, Gillespie, Goliad, Guadalupe, Jackson, Karnes, Kinney, Real | Eric Prahl | 512-438-5258 | Robin Grover |
| Bandera, Comal, DeWitt, Dimmit, Gonzales, Kendall, Kerr, La Salle, Lavaca, Maverick, Medina, Val Verde, Uvalde, Victoria, Wilson, Zavala | Grayson Warrenburg | 512-438-5854 | Robin Grover |
Region 9 – West Texas
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Upton, Ward, Winkler | Briannon Trimm | 512-438-3559 | Megan Fleming |
| Ector | Lisa Castille | 512-438-4917 | Megan Fleming |
| Midland | Valerie Stovall | 512-438-5987 | Megan Fleming |
| Tom Green | Marylyn Hilliard | 512-438-3330 | Megan Fleming |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward, Winkler | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
Region 10 – Upper Rio Grande
Day Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio | Brittani Barriere | 512-438-2606 | Robin Grover |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
Region 11 – Lower South Texas
Day Care Regulation Contacts
| County or ZIP Code of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Aransas, Bee, Brooks, Cameron, Kleberg, Nueces, San Patricio, Starr | Lori Tapia | 512-438-5343 | Catherine Perry |
| Duval, Hidalgo, Webb | Monteshia Thorpe-Hooks | 512-438-2267 | Catherine Perry |
| Jim Hogg, Jim Wells, Kenedy, Live Oak, McMullen, Refugio, Willacy, Zapata | Abraham Vargas | 512-438-5016 | Catherine Perry |
Residential Child Care Regulation Contacts
| County of Childcare Operation | CBCU Representative | Phone Number | CBCU Manager |
|---|---|---|---|
| Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, Zapata | Lauren Dismuke | 512-438-5230 | Alejandra Schoeneweis |
CBCU Management Contacts
- For questions related to Out-Of-State Background checks email CBCU Background Checks.
- For questions related to fingerprint troubleshooting email CCL FBI Results.
- For inquiries regarding homebound fingerprinting and general questions for CBCU email Contact CBCU.
- For submitting CPS Risk Evaluations (for use by DFPS only) email FADCBCUBG Checks. For questions regarding a risk evaluation required for employment or affiliation with a regulated childcare operation, contact your assigned CBCU Representative listed in the above charts.
Phone
- Support Line: 800-645-7549 (Monday–Friday 8 a.m.–4:30 p.m.)
- Fax: 512-339-5871
P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714