An official State of Texas website.
The Texas Resilience and Recovery (TRR) model promotes a person-centered approach to mental health treatment and early intervention instead of the disease-focused model of the past.
The TRR model of community mental health services is based on the working definition of recovery endorsed by the Substance Abuse and Mental Health Administration. Recovery from mental illness and substance use disorders is a process of change through which people improve their health and wellness, live a self-directed life, and strive to reach their full potential.
Utilization Management Guidelines and Manual
By applying utilization management (UM), the provider aims to have a balance between the demand for services, availability of resources and the needs and well-being of people who need behavioral health services.
The TRR model of care requires the development of standardized, evidenced-based practices that are provided to address a person's needs. The clinical guidelines identify:
- The evidence-based services
- Amount, duration and scope of delivery for the services
- Population being served
The Utilization Management Program Manual (PDF) is a resource for technical assistance to providers to develop and monitor their local UM programs and processes.
Providers of behavioral health services can use the UM Guidelines to implement a UM program. The guidelines contain the Texas Health and Human Services Commission's approved processes and procedures for key program components.