EVV Proprietary System Operator Waitlist is Full, Ensure Required Information Submitted if Participating in Expedited Path

HHSC is notifying all program providers and financial management services agencies (FMSAs) that the waitlist to onboard as an Electronic Visit Verification (EVV) Proprietary System Operator (PSO) is full.

Program providers or FMSAs on the waitlist as of Friday, June 23, 2023, will participate in the expedited PSO onboarding session planned between July 15 through Aug. 31.

Program providers and FMSAs should ensure they have completed and submitted the required information to the Texas Medicaid & Healthcare Partnership (TMHP) to avoid being removed from the waitlist.

HHSC encourages program providers and FMSAs, who wish to become a PSO in the future, to fill out the EVV Proprietary System Request Form (PDF) on the TMHP Proprietary Systems web page.

HHSC plans to schedule the next expedited session in early 2024.

Email the TMHP EVV PSO inbox with any questions.