Due to recent weather, a power outage affected the processing of Electronic Visit Verification visit transactions.
As a reminder, program providers, financial management services agencies and Proprietary System Operators must verify EVV visit transactions are successfully processed in the EVV Aggregator before submitting associated claims.
HHSC will provide an update when processing is back to normal.
For technical assistance or related questions, reference the EVV Portal Job Aids in the TMHP Learning Management System or email the Texas Medicaid and Healthcare Partnership EVV inbox. A username and password are required to access the TMHP LMS. Create an account on the TMHP LMS New User Registration web page.