CMS Updates Five Star Quality Rating System and Develops Short Video Trainings for Providers

The Centers for Medicare and Medicaid Services (CMS) has issued QSO-23-05-NH and QSO-23-06-ALL.

QSO-23-05-NH informs nursing facility providers that CMS will be:

  • Adjusting Quality Measure Ratings — CMS will be conducting audits of schizophrenia coding in the Minimum Data Set data and, based upon the results, adjust the Nursing Home Care Compare quality measure star ratings for facilities whose audits reveal inaccurate coding.
  • Posting Citations Under Dispute — To be more transparent, CMS will now display citations under informal dispute on the Nursing Home Care Compare website.

QSO-23-06-ALL informs providers that CMS has developed a series of short (10–15 minutes) Quality in Focus interactive videos, tailored for specific provider types. The series aims to increase the quality of care for people with Medicare and Medicaid by reducing the deficiencies most commonly cited during the CMS survey process, such as infection control and accident prevention.

These trainings highlight both specific citation patterns, as well as compliance solutions to incorporate into a facility’s operational practices. Each interactive video focuses on a specific health or safety citation, with the goal of helping facilities to proactively identify and prevent these deficiencies in the future.

Read the QSO memos for details.