HHSC publishes IL 2022-33 Records Retention and Contact Information After Contract Termination. This affects service providers in the following programs: Adult Foster Care; Community Attendant Services; Day Activity and Health Services; Emergency Response Services; Family Care; Home-Delivered Meals; Primary Home Care; and Residential Care.
This information letter serves as a reminder to providers of the contractual requirements that continue after contract termination as per TAC Chapter 49, §49.601, §49.307 and the agreement between your agency and HHSC.
If contact person information changes, you must notify HHSC within 14 days of the change. See IL 2022-33 for more details, including records retention. Retention obligation continues even if you or your business cease operations.
Email questions to Contact Information for Eligibility Operations Provider Contract Management for the HHSC point of contact for your contract type.