March 11, 2022
HHSC is postponing the Electronic Visit Verification Required Free Text Reviews for the Consumer Directed Services option. This begins with dates of service Jan. 1, 2022 and will continue until further notice.
HHSC will publish a notice 90 days before the effective date when EVV Required Free Text Reviews starts.
Financial Management Services Agencies and CDS employers:
- Must still use EVV, including entering required free text.
- Should review the EVV Reason Code and Required Free Text Reports. These are in the EVV Portal and are a tool to track compliance.
Review TMHP’s EVV Job Aids on their EVV Training webpage for instructions to access and review reports in the EVV Portal.
Review section 9010 of the EVV Policy Handbook for:
- More information about the EVV Reason Code free text requirements
- Compliance-related information
Contact the HHSC EVV General Inquiries Mailbox with questions.