EVV Training Updates

HHSC published Electronic Visit Verification computer-based trainings training updates, new job aids and EVV FAQs for CDS employers.
The following CBTs are updated:

• EVV Policy Training for Program Providers and FMSAs CBT
• Initial EVV Policy Training for CDS Employers CBT

The CBTs:

• Provide training on the EVV Policy Handbook, which includes the January 2022 policy updates (PDF).
• Are an option to complete the EVV policy training requirement.
• Are self-paced.
• Are found on the HHS Learning Portal EVV Training page.
  • Use the EVV HHS Learning Portal Guide (PDF) to help create an account and enroll in a training course.
• Can be completed on a computer (recommended) and on most mobile devices.
• Include a certificate of completion.
• Can download in PDF format and printed.

The Initial EVV Policy Training for CDS Employers CBT in Spanish will be updated this spring.
The new job aids are:

• EVV Compliance Job Aid for Program Providers and FMSAs (PDF)
• EVV Compliance Job Aid for CDS Employers (PDF)

These job aids:

• Provide information about EVV compliance standards relating to:
  • Usage reviews
  • Required free text reviews
  • Landline phone verification reviews
• Are found in the Compliance section on the EVV webpage.

There are new: EVV FAQs for CDS Employers (PDF)

• Questions are by topic
• Are in the Resources section on the EVV CDS Option webpage

Visit the EVV Training Resources webpage for other training information.
Email the HHSC EVV General Inquiries Mailbox for questions.