Extended Outage for TMHP Long-Term Care (LTC) Online Portal and HHS Service Authorization System (SAS) Scheduled

January 24, 2022

This notification is to alert users of the TMHP LTC Online Portal and HHS SAS extended outage in preparation for release of new functionality related to the migration of 1915c Waiver Home and Community-based Services (HCS) and Texas Home Living (TxHmL) to these systems. Both systems will be brought down at 9 p.m. CDT on Wednesday, February 9, 2022 and be restored no later than Tuesday, February 15, 2022 at 11:50 p.m.

All web-based functions of the TMHP LTC Online Portal will be unavailable. This means users will not be able to access the TMHP LTC Online Portal for form submission or workflow actions.

All front-end and processing functions of HHS SAS will be unavailable. This means users will not be able to access HHS SAS for data entry or research purposes and no processing of LTC data will occur.

If systems can be restored prior to the date/time above, a notification will be posted here.

If you have questions, contact HHSC at HCS_TxHmL_Form_Migration@hhs.texas.gov or TMHP at HCS-TxHmL@tmhp.com.