DHHS Information and Referral

Contact the office of Deaf and Hard of Hearing Services for information about our programs, referrals to other services, or consultation on serving persons who are deaf or hard of hearing.

General Contact Information

Physical 
701 W. 51st Street
Austin, Texas 78751

Mailing 
Deaf and Hard of Hearing Services
P.O. Box 12904
Austin, Texas 78711

Voice: 512-438-4880
Videophone: 512-410-1387
Fax: 512-438-4777

General inquiries: DHHS Mailbox

BEI inquiries: DHHS BEI

Consumer and Interpreter Training inquiries: DHHS Training

Telephone assistance inquiries (STAP) or to request a STAP application: DHHS Phones

Certificate of Deafness for Tuition Waiver inquiries: DHHS Tuition Waivers

Administration

Bryant Robinson
Director
bryant.robinson@hhs.texas.gov
Videophone: 512-410-6556

Jamie Jones
Program Coordination Specialist
jamie.jones@hhs.texas.gov
Voice: 512-438-4841

Aaron Waheed
Program Coordination Specialist
aaron.waheed@hhs.texas.gov
Videophone: 512-410-1387

Scott Siegel
Financial Analyst
scott.siegel@hhs.texas.gov
Voice: 512-438-4567

Lisa Herbert
Contract Manager
lisa.herbert@hhs.texas.gov
Videophone: 512-982-1709

Communication Access Services

Vacant
Contract Manager

Krystina Flanigan
Community Support Services Specialist
krystina.flanigan@hhs.texas.gov
Videophone: 512-813-9855

Interpreter Certification

Alison Kittenplan
BEI Program Manager
alison.kittenplan@hhs.texas.gov
Videophone: 512-410-6627
Voice: 512-438-4586

Brian Determan
BEI Program Specialist
brian.determan@hhs.texas.gov
Videophone: 512-410-1386

Sharon Morell
BEI Program Specialist
sharon.morell@hhs.texas.gov
Videophone: 512-410-0510

Jillian Gruetzner
BEI Program Specialist
jillian.gruetzner@hhs.texas.gov
Videophone: 512-410-1185

Consumer Education and Interpreter Training

Trevor Anderson
Communication Access Oversight Specialist
trevor.anderson@hhs.texas.gov
Videophone: 512-893-5622

Melissa Bell
Outreach Development Specialist
melissa.bell@hhs.texas.gov
Videophone: 512-900-5445
Voice: 512-438-4827

Sam Harris
Communication Access Specialist
samuel.harris@hhs.texas.gov
Videophone: 512-410-7691

Olivia Rains
Communication Access Specialist
olivia.rains@hhs.texas.gov
Voice: 512-438-4834

Specialized Telecommunications Assistance Program (STAP)

Aaron Mowell
STAP Manager (Client Services)
aaron.mowell@hhs.texas.gov
Videophone: 512-961-3125

Roseann Sirianni
STAP Customer Service Representative
roseann.sirianni@hhs.texas.gov
Videophone: 512-605-0568

Suzanne Salazar
STAP Program Specialist
suzanne.salazar@hhs.texas.gov
Videophone: 512-410-6549

Danielle Calhoun
STAP Program Specialist
danielle.calhoun@hhs.texas.gov
Voice: 512-438-4835

STAP Support Staff

Irma Cantu
STAP Administrative Technician
irma.cantu@hhs.texas.gov

Oleg Cermak
STAP Administrative Technician
oleg.cermak@hhs.texas.gov 

Chrissie Preuss
STAP Administrative Technician
chrissie.preuss@hhs.texas.gov

Josie Trieglaff
STAP Administrative Technician
josie.trieglaff@hhs.texas.gov