B-160, SNAP Timeliness Charts for Applications and All Redeterminations

Revision 22-4; Effective Oct. 1, 2022

SNAP

Use the charts in this section as a guide to determine the date applicants must complete an appointment and HHSC must provide benefits for the case action to be reported as timely. The charts detail required actions and due dates in the following type situations:

  • applications and untimely redeterminations;
  • timely redeterminations after a regular certification period; and
  • timely redeterminations after a short certification period.

SNAP Applications and Untimely Redeterminations

If then
  • the household completes an interview through the initial cold call attempts; 
  • the household completes an interview on or before the date provided on Form H1830-FA, Application/Review/Expiration/Appointment Notice-Flexible Appointment; 
  • the household completes an interview on or before the 30th day, and the application is not pended for verification; or
  • the household completes an interview on or before the 30th day, and the application is pended for verification and verification is provided timely on or before the 30th day;    
  • if eligible, ensure the household has an opportunity to participate by the 30th day after the file date; or
  • if not eligible, deny the application by the 30th day after the file date. Note: If the 30th day is a non-business day, take appropriate action the following business day.
  • the household completes an interview on or before the 30th day after the file date and the application is pended for verification with a Form H1020, Request for Information or Action, due date before the 30th day and the household fails to provide verification timely; or
  • the household does not complete an interview by the date provided on Form H1830-FA and the 30th from the file date;
 deny the application on the 30th day after the file date. Note: If the 30th day is a non-business day, take appropriate action the following business day.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the 30th day, and the application is pended for verification with a Form H1020 due on or after the 30th day and the household provides verification before the 30th day; dispose by the 30th day: 
  • if eligible, ensure the household has an opportunity to participate by the 30th day; or
if not eligible, deny the application by the 30th day.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the 30th day, and the application is pended for verification and the household provides it timely on or after the 30th day; dispose on the day the verification is provided. If the household is: 
  • eligible, ensure the household has an opportunity to participate on the day verification is provided; or
  • not eligible, deny the application on the day verification is provided.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the 30th day, and the application is pended for verification with a Form H1020 with a due date on or after the 30th day and verification is not provided timely; deny the application on the business day after the Form H1020 due date.
the household does not complete an appointment on or before the date provided on Form H1830-FA and does not complete an interview by the 30th day; deny the application on the 30th day after the file date. Note: If the 30th day is a non-business day, take appropriate action the following business day.

Timely SNAP Redeterminations After a Regular Certification Period

If then
  • the household completes an interview through the initial cold call attempts; 
  • the household completes an interview on or before the date provided on Form H1830-FA; 
  • the household completes an interview on or before the last business day of the certification period, and the application is not pended for verification; or
  • the household completes an interview on or before the last business day of the certification period, and verification is provided timely on or before the last day of the certification period;
  • if eligible, approve the redetermination application by the last business day of the certification period; or
  • •    if not eligible, deny the redetermination application by the last business day of the certification period.
Note: If the last day of the certification period is not a business day, take action the last business day before the end of the certification period.
the household does not complete an interview on or before the date provided on Form H1830-FA and does not complete an interview by the last business day of the certification period. deny the application on the last business day of the certification period.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview before the last business day of the certification period, and the application is not pended for verification; dispose the recertification application on the day the household completes the interview.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the last business day of the certification period, and the application is pended for verification with a Form H1020 and the household provides verification timely.
  • if verification was provided by the last business day of the certification period, process by the last business day of the certification period; or
  • If verification was provided by the Form H1020 due date but after the certification period: 
    • if eligible, ensure the household has an opportunity to participate within five business days after receipt of the verification; or
    • if not eligible, deny the application within five business days after receipt of the verification.
the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the last business day of the certification period, and the application is pended for verification with a Form H1020 and the household fails to provide verification by the final due date;
  • if the Form H1020 due date was before the last business day of the certification period, deny the application on the last business day of the certification period; or
  • if the Form H1020 due date was on or after the last business day of the certification period, deny the application on the business day following the due date on Form H1020.

Timely SNAP Redeterminations After a Short Certification Period

If then
  • the household completes an interview through the initial cold call attempts; 
  • the household completes an interview on or before the date provided on Form H1830-FA; 
  • the household completes an interview on or before the 30th day after the last month's full benefit issuance, and the application is not pended for verification; or
  • the household completes an interview on or before the 30th day after the last full month’s issuance, and the application is pended for verification and verification is provided timely on or before the 30th day after the last month's full benefit issuance;
  • if eligible, process the redetermination by the 30th day; or
  • if not eligible, deny the application by the 30th day.
Note: If the 30th day is not a business day, take action on the last business day before the 30th day.
 
  • the household does not complete an interview by the date provided on Form H1830-FA and does not complete an interview by the 30th day after the last month's full benefit issuance.
 deny the application on the 30th day. Note: If the 30th day is a non-business day, take appropriate action the following business day.
the household does not complete an interview by the date provided on Form H1830-FA and completes an interview on or before the 30th day after the last month's full benefit issuance, and the application is pended for verification with a Form H1020 and the household provides verification timely;
  • if verification was provided by the 30th day after the last month's full benefit issuance, process by the 30th day;
  • if verification was provided by the Form H1020 due date but after the 30th day after the last month's full benefit issuance: 
    • if eligible, ensure the household has an opportunity to participate within five business days after receipt of the verification; or
    • if not eligible, deny the application within five business days after receipt of the verification.
  • the household completes an interview on or before the date provided on form H1830-FA and the application is pended for verification with a Form H1020 and the household fails to provide verification by the final due date; or
  • the household does not complete an interview on or before the date provided on Form H1830-FA but completes an interview on or before the 30th day after the last month’s full benefit issuance, and the application is pended for verification with a Form H1020 and the household fails to provide verification by the final due date;
  • if the Form H1020 due date was before the 30th day after the last month's full benefit issuance, deny the application on the 30th day; or
  • if the Form H1020 due date was on or after the 30th day, deny the application on the business day following the due date on Form H1020.

B—161 DataMart Reports

Revision 13-3; Effective July 1, 2013

All Programs

DataMart provides a series of online reports accessed through the State Portal. The reports are used as monitoring tools for various EDG action activities for cases in TIERS (including timeliness of those activities). See C-840, DataMart.