C-1010, Clearance of IEVS Reports by the Office of Inspector General that Do Not Include IRS FTI

C-1011 OIG IEVS Process

Revision 21-4; Effective October 1, 2021

TANF, SNAP and Medicaid

The IEVS module within the Automated System for Office of Inspector General (ASOIG) automates the creation, distribution and clearance of IEVS matches for OIG staff. OIG staff review matches from certain IEVS worksheets (primarily Unemployment Insurance Benefits [UIB] and Wage) as a detection source to identify potential fraud, waste or abuse by current or former recipients. OIG uses the IEVS module to process and clear IEVS matches assigned to the OIG Program Integrity Intake unit within 45 days.

C-1012 Review the Case Record

Revision 21-4; Effective October 1, 2021

TANF, SNAP and Medicaid

When processing an IEVS match, OIG staff may review case data in Texas Integrated Eligibility Redesign System (TIERS) and the TIERS Historical Case Report (THCR) to determine application entries, interview responses, other eligibility factors and benefits issuance details and history.

OIG staff research the complete action that occurred before the relevant IEVS income date(s). If the information associated with the match is not found for the period in question in the most recent eligibility action, OIG staff review all actions from the period in question through the current action.

OIG staff may:

  • review Data Broker for sources of income by checking Texas Workforce Commission (TWC) Wage Detail, Unemployment Insurance Benefits (UIB) and the Employer New Hire Report (ENHR);
  • review other available sources of income information; and
  • document findings on the worksheet in the ASOIG IEVS module.

Related Policy

Employer New Hire Report (ENHR) and National Directory of New Hires (NDNH) Report, C-825.12
Texas Workforce Commission (TWC) Wage/Benefits, C-825.13

C-1013 Request Verification

Revision 21-4; Effective October 1, 2021

TANF, SNAP and Medicaid

OIG Benefits Program Integrity (BPI) staff request verification if the IEVS Match information on wages:

  • was not reported or budgeted correctly in TIERS; or
  • was budgeted in the case but the IEVS Match discrepancy amount for an individual employer is more than $300 per month or household income exceeds 130% of the federal poverty level (FPL).

In these situations, verification is required to determine if the income is ongoing and affects current benefits, the income causes an overpayment or both.
OIG BPI staff obtain verification by:

  • calling the employer;
  • accessing Data Broker; or
  • sending an OIG verification letter to the individual and payer.

OIG staff allow at least 10 days from the print date of the letter for the person or payer to provide verification. The request for verification letter informs the recipient that the information is needed because OIG is reviewing the case to determine if benefits were issued correctly.

C-1014 OIG IEVS Income Action Messages

Revision 21-4; Effective October 1, 2021

TANF, SNAP and Medical Programs (Except TP 40, TP 43, TP 44 and TP 48)

OIG staff may create an income action message in the ASOIG IEVS module for the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) program and Medicaid programs, except for TP 40, TP 43, TP 44 and TP 48. The income action message alerts interview staff that more action may be necessary because available information indicates that income is ongoing or resources exist that may affect current eligibility or benefits.

OIG staff summarize findings in the comment section of the income action message. Customer Care Center (CCC) staff view detailed information regarding the income from the automated IEVS match worksheet within ASOIG.

There are three different types of action or information messages that OIG may create in the ASOIG IEVS module.

OIG creates a(n)...When...
Income Action Message

Note: Action messages created based on IRS FTI are limited to those matches with a source listed as "Self" or "Earn."
  • verifying whether a matched person’s ongoing income affects current eligibility or benefits for the household; or
  • the matched person fails to provide verification of ongoing income. (OIG creates an overpayment referral for the time period listed on the IEVS match if the worksheet indicates that resources affect prior eligibility.)
Resource Action Message
  • verifying whether a matched person’s resource affects current eligibility or benefits for the household (OIG completes overpayment referral, if appropriate); or
  • the matched person fails to provide verification of existing or ongoing resources. (OIG creates an overpayment referral for the time period listed on the IEVS worksheet if the matched resources affect prior eligibility.)
Resource Information Message
  • the matched person’s resource is ongoing and is under limit or inaccessible;
  • the matched person’s resource is ongoing, the TIERS case status as of the review date is ongoing denied; or
  • the matched person did not provide verification to OIG and TIERS case status as of the review date indicates ongoing denied.

OIG staff summarize findings in the TW Comments section of the IEVS worksheet. View detailed information regarding the person’s income, resources or both on the IEVS worksheet in the ASOIG IEVS module.