B-660, Documentation Requirements

Revision 24-3; Effective July 1, 2024

All Programs

Document the:

• reported change;
• date the change occurred;
• date the change was reported; and
• date the verification is provided.

For new income changes, document the date of the first payment.

For address changes, document providing the household with Form H0025, HHSC Application for Voter Registration (PDF), and Form H1350, Opportunity to Register to Vote (PDF).

SNAP

Document:

• the reason for shortening certification as a result of a change.
• that the person failed to provide required verification to add a newborn certified for TP 45 to their SNAP EDG.

If a household or agency-generated change is reported and the Form H1020 is not required to be sent, document the reported change in the case record. Verify the information reported at the next redetermination.

Medical Programs

Document a change in tax status or relationship in case comments. Address the change at the next redetermination.

TP 08

Document the reason for denying a TP 08 EDG and opening a TP 07 EDG when new or increased income makes the household ineligible.

Related Policy

Documentation Requirements, A-1380
Registering to Vote, A-1521
Actions on Changes, B-631
Shortening Certification Periods as a Result of a Change, B-635
Adding Newborns to the Case, B-641.1
Documentation, C-940
The Texas Works Documentation Guide (PDF)