Revision 15-4; Effective October 1, 2015
Changes are situations that occur in a household that may affect eligibility or the amount of benefits. The advisor must take action on reported changes to ensure that:
- individual benefits are issued timely and accurately;
- the Texas Health and Human Services Commission (HHSC) is not sanctioned for failure to provide correct benefits for the correct month; and
- Quality Control (QC) initiatives are met.