B-160, SNAP Timeliness Charts for Applications and All Redeterminations

Revision 13-3; Effective July 1, 2013

SNAP

The charts in this section may be used as a guide to determine when appointments must be scheduled and benefits provided for the case action to be reported as timely. The charts detail required actions and due dates in the following type situations:

  • applications and untimely redeterminations,
  • timely redeterminations after a regular certification period, and
  • timely redeterminations after a short certification period.

SNAP Applications and Untimely Redetermination

If … then …
  • the household keeps the first appointment; or
  • the household misses the first appointment, keeps the second appointment on or before the 30th day, and the application is not pended for verification; or
  • the household misses the first appointment, keeps the second appointment, and the application is pended for verification and verification is provided timely on or before the 30th day;
  • if eligible, ensure the household has an opportunity to participate by the 30th day after the file date; or
  • if not eligible, deny the application by the 30th day after the file date. Note: If the 30th day is a non-workday, take appropriate action the following workday.
  • the household misses the first appointment and fails to request a second appointment by the 30th day after the file date; or
  • the household misses the first appointment, keeps a second appointment and the application is pended for verification with a Form H1020, Request for Information or Action, due date before the 30th day and the household fails to provide verification timely; or
  • the household misses the first appointment and misses a second appointment scheduled on or before the 30th day and by the 30th day the household does not request another appointment;
deny the application on the 30th day after the file date (or the following workday if the 30th day is a non-workday).
the household misses the first appointment and keeps a second appointment after the 30th day and the application is not pended for verification; dispose on the day of the interview. If the household is:
  • eligible, ensure the household has an opportunity to participate on the interview date; or
  • not eligible, deny the application on the interview date.
the household misses the first appointment and keeps a second appointment, and the application is pended for verification with a Form H1020 due on or after the 30th day and the household provides verification before the 30th day; dispose by the 30th day:
  • if eligible, ensure the household has an opportunity to participate by the 30th day; or
  • if not eligible, deny the application by the 30th day.
the household misses the first appointment and keeps a second appointment, and the application is pended for verification and the household provides it timely on or after the 30th day; dispose on the day the verification is provided. If the household is:
  • eligible, ensure the household has an opportunity to participate on the day verification is provided; or
  • not eligible, deny the application on the day verification is provided.
the household misses the first appointment and keeps a second appointment, and the application is pended for verification with a Form H1020 with a due date on or after the 30th day and verification is not provided timely; deny the application on the workday after the Form H1020 due date.
the household misses the first appointment and a second or subsequent appointment scheduled after the 30th day is also missed; deny the application on the day of the missed second or subsequent appointment.
misses the first appointment, misses the second appointment scheduled on or before the 30th day, and, by the 30th day, requests and is scheduled a third appointment after the 30th day; dispose/process:
  • on the day of the interview if the application is not pended for information/verification; or
  • on the day the information or verification is received if the EDG was pended and the information is provided, or
  • on the workday after the Form H1020 due date if the EDG was pended and the information was not provided.

Timely SNAP Redeterminations After a Regular Certification Period

If … then …
  • the household keeps the first timely appointment; or
  • the household misses the first timely appointment, keeps the second appointment on or before the last workday of the certification period, and the application is not pended for verification; or
  • misses the first appointment, keeps the second appointment, and verification is provided timely on or before the last day of the certification period;
  • if eligible, dispose/process the redetermination application by the last workday of the certification period; or
  • if not eligible, deny the redetermination application by the last workday of the certification period.

Note: If the last day of the certification period is not a workday, take action the last workday before the end of the certification period.

  • the household misses the first appointment and fails to request a second appointment by the last workday of the certification period; or
  • the household misses the first appointment and misses a second appointment scheduled on or before the last workday of the certification period, and by the last workday of the certification period the household does not request another appointment;
deny the application on the last workday of the certification period.
  • the household misses the first appointment and misses a second or subsequent appointment scheduled on or before the 15th of the month after the last benefit month; or
  • the household misses the first appointment and keeps a second appointment on or before the 15th of the month after the last benefit month, and the application is not pended for verification;
dispose the recertification application on the day of the second (or subsequent) appointment.
the household misses the first appointment and keeps a second appointment on or before the 15th of the month after the last benefit month, and the application is pended for verification with a Form H1020 and the household provides verification timely;
  • if verification was provided by the last workday of the certification period, process by the last workday of the certification period; or
  • If verification was provided by the Form H1020 due date but after the certification period:
    • if eligible, ensure the household has an opportunity to participate within five workdays after receipt of the verification; or
    • if not eligible, deny the application within five workdays after receipt of the verification.
the household misses the first appointment and keeps a second appointment on or before the 15th of the month after the last benefit month, and the application is pended for verification with a Form H1020 and the household fails to provide verification by the final due date;
  • if the Form H1020 due date was before the last workday of the certification period, deny the application on the last workday of the certification period; or
  • if the Form H1020 due date was on or after the last workday of the certification period, deny the application on the workday following the due date on Form H1020.
the household misses the first appointment and also misses a second or subsequent appointment scheduled after the end of the certification period; deny the application on the day of the missed second appointment.
the household misses the first appointment and also misses a second appointment scheduled on or before the end of the certification period, and by the last workday of the certification period the household requests another appointment and is scheduled a third appointment after the end of the certification period;
  • if the application is not pended or if the household misses the appointment, dispose/process the application on the day of the appointment; or
  • if the EDG is pended:
    • dispose/process within five workdays after the receipt of information/verification, if the pended information is provided; or
    • deny the application on the workday following the Form H1020 due date, if the pended information is not provided.

Timely SNAP Redeterminations After a Short Certification Period

If… then…
  • the household keeps the first appointment; or
  • the household misses the first appointment, keeps a second appointment on or before the 30th day after the last month's full benefit issuance, and the application is not pended for verification; or
  • the household misses the first appointment, keeps a second appointment, and the application is pended for verification and verification is provided timely on or before the 30th day after the last month's full benefit issuance;
  • if eligible, process the redetermination by the 30th day; or
  • if not eligible, deny the application by the 30th day.

Note: If the 30th day is not a work day, take action on the last workday before the 30th day.

  • the household misses the first appointment and fails to request a second appointment by the 30th day after the last month's full benefit issuance; or
  • the household misses the first appointment and also misses a second appointment scheduled on or before the 30th day, and by the 30th day (or last workday before the 30th day) the household does not request another appointment;
deny the application on the 30th day (or the last workday before the 30th day if the 30th day is not a workday).
  • the household misses the first appointment and also misses a second or subsequent appointment scheduled on or before the 45th day after the last month's full benefit issuance; or
  • the household misses the first appointment and keeps a second appointment on or before the 45th day and the application is not pended for verification;
dispose the recertification application on the day of the second (or subsequent) appointment.
the household misses the first appointment and keeps a second appointment on or before the 45th day after the last month's full benefit issuance, and the application is pended for verification with a Form H1020 and the household provides verification timely;
  • if verification was provided by the 30th day after the last month's full benefit issuance, process by the 30th day.
  • if verification was provided by the Form H1020 due date but after the 30th day after the last month's full benefit issuance:
    • if eligible, ensure the household has an opportunity to participate within five workdays after receipt of the verification; or
    • if not eligible, deny the application within five workdays after receipt of the verification.
the household misses the first appointment and keeps a second appointment on or before the 45th day, and the application is pended for verification with a Form H1020 and the household fails to provide verification by the final due date;
  • if the Form H1020 due date was before the 30th day after the last month's full benefit issuance, deny the application on the 30th day.
  • if the Form H1020 due date was on or after the 45th day, deny the application on the workday following the due date on Form H1020.
the household misses the first appointment and misses a second or subsequent appointment scheduled after the 30th day from the last month's full benefit issuance; deny the application on the day of the missed second or subsequent appointment.
the household misses the first appointment and misses a second appointment scheduled on or before the 30th day, and, by the 30th day of the certification period, the household requests and is scheduled for a third appointment after the 30th day;
  • if the application is not pended or if the household misses the appointment, dispose/process the application on the day of the appointment; or
  • if the case is pended:
    • dispose/process within five workdays after the receipt of information/verification, if the pended information is provided; or
    • deny the application on the workday following the Form H1020 due date, if the pended information is not provided.

 

B—161 DataMart Reports

Revision 13-3; Effective July 1, 2013

All Programs

DataMart provides a series of online reports accessed through the State Portal. The reports are used as monitoring tools for various EDG action activities for cases in TIERS (including timeliness of those activities). See C-840, DataMart.