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Revision 07-4; Effective October 1, 2007
A—611 At Application
Revision 15-4; Effective October 1, 2015
TANF, TP 08 and TA 31
Advisors must verify the identity of the person interviewed. Once identity has been verified for an individual, advisors do not need to re-verify.
Related Policy
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36
Advisors must verify the identity of all individuals requesting benefits. Once identity has been verified for an individual, advisors do not need to re-verify.
If questionable, advisors verify the identity of the person interviewed.
Related Policy
Verification of Citizenship, A-351
SNAP
Advisors must verify the identity of the person interviewed.
If the authorized representative (AR) applies for the household, the advisor must verify the identity of both the AR and the person the AR represents.
Exception: If necessary to meet expedited service time limits, advisors only need to verify the identity of the AR being interviewed.
Related Policy
Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
A—612 Redetermination
Revision 15-4; Effective October 1, 2015
SNAP, TANF and TP 08
Advisors must verify the identity of the person interviewed if not previously verified.
Medical Programs except TA 31, TP 32, TP 33, TP 34, TP 35 and TP 36
Advisors must verify the identity of each individual requesting benefits during the redetermination if identity has not been previously verified using a source from the Medical Programs list in A-621, Verification Sources, or a source from the Medical Programs list in A-358.1, Citizenship, that verifies both identity and citizenship. Once identity has been verified for an individual, advisors do not need to re-verify.
Related Policy
Verification of Citizenship, A-351 Identifying Applicants Interviewed by Phone and Prevention of Duplicate Participation, A-2000
A—613 Receipt of Lone Star Card and/or PIN
Revision 15-4; Effective October 1, 2015
SNAP and TANF
Advisors must verify the identity of a person receiving a Lone Star Card and/or personal identification number (PIN) (initial issuance or replacement).