9700, Terminations

Revision 25-1; Effective Feb. 19, 2025

Program Support Unit staff must verify the following service group (SG) 19 records in the Service Authorization System Online (SASO) are closed when a STAR+PLUS Home and Community Based Services (HCBS) program applicant or member is denied eligibility:

  • Authorizing Agent;
  • Service Authorization;
  • Service Plan; and
  • Enrollment.