Revision 25-1; Effective Feb. 19, 2025
Program Support Unit staff must verify the following service group (SG) 19 records in the Service Authorization System Online (SASO) are closed when a STAR+PLUS Home and Community Based Services (HCBS) program applicant or member is denied eligibility:
- Authorizing Agent;
- Service Authorization;
- Service Plan; and
- Enrollment.