Revision 17-1; Effective May 5, 2017
EBT records are stored at the HHS contracted records center for three years. The EBT site coordinator must contact the EBT regional coordinator or designee for information or instructions before EBT records are archived.
EBT records are those "administrative" records (that is, EBT security and accountability documentation) that local/benefit office EBT issuance staff keep, including regional and other administrative (non-delivery) office EBT records.
Store EBT records that are older than two years for a complete state fiscal year.
EBT records that were audited but less than three years old may also be stored for a complete state fiscal year.
Retain records at the local/benefit or regional office if an investigation or audit closure is pending.