1000, Contact Information and Purpose

Revision 22-1; Effective February 7, 2022

1100 Contact Information

Revision 22-2; Effective April 8, 2022

Mailing Address

Primary Health Care Services Program
P.O. Box 149030, Mail Code 1938
Austin, TX 78714-9947

Physical Address for Courier Service

Primary Health Care Services Program
Office of Primary and Specialty Health, Mail Code 1938
Texas Health and Human Services Commission
Winters Building
701 W. 51st Street
Austin, TX 78751

Helpline

800-222-3986 Ext. 5320
8 a.m. to 5 p.m. Central Time
Monday through Friday
Austin Phone No. 512-438-5320

Email

Website

1200 Purpose of the Manual

Revision 20-2; Effective October 15, 2020

The Texas Health and Human Services Commission (HHSC) Primary Health Care Services Program Policy Manual is a guide for contractors who deliver primary health care services in Texas. The policy manual is structured to provide contractor staff with information needed to comply with program legislation and rules.

Federal and state laws related to reporting abuse, operation of health facilities, professional practice, insurance coverage and similar topics also impact primary health care services. Contractors are required to be aware of, and comply with, existing laws.