B-2100, Reporting Abuse and Neglect

Revision 09-4; Effective December 1, 2009

HHSC staff are mandated to report abuse or neglect that threatens the health or welfare of a child or an elderly or disabled adult. Staff must report instances of:

  • physical or mental injury;
  • sexual abuse;
  • exploitation; and
  • neglect.

Report such instances to the Department of Family and Protective Services. The toll-free number to report abuse is 800-252-5400.

For reports of domestic violence, abuse or neglect of adults, inform the person or his or her authorized representative of the report unless you believe informing them would place the person at risk of serious harm.