An official State of Texas website.
Revision 19-0; Effective July 7, 2019
Relocation Referrals
The following chart contains the email address for each STAR+PLUS managed care organization (MCO). A local intellectual and developmental disability authority (LIDDA) uses the appropriate email address to send a completed Form 1579, Referral for Relocation Services, as an attachment.
| MCO Name | Relocation referrals should be sent to: |
|---|---|
| Amerigroup STAR+PLUS | starplusservicecoordination@amerigroup.com |
| Cigna-Health Spring | Transition_MFP_Team@healthspring.com |
| Molina Healthcare of Texas | Molina.STARPLUS@Molinahealthcare.com |
| Superior Health Plan | nursing.facility@superiorhealthplan.com |
| United Healthcare Community Plan | etxcilfax@uhc.com |
MCO Service Coordination Contact Information
If the LIDDA has already made a referral for relocation services and needs assistance from the MCO, the LIDDA should contact the MCO service coordinator (SC).
If the LIDDA is unable to locate or contact the MCO SC directly, then the LIDDA should contact the MCO service coordination hotline using the chart below.
| MCO Name | STAR+PLUS Service Coordination Hotline |
|---|---|
| Amerigroup STAR+PLUS | 1-800-315-5385, Ext. 35765 |
| Amerigroup STAR+PLUS IDD | 1-866-696-0710, Ext. 36171 |
| Cigna-Health Spring | 1-877-725-2688 |
| Molina Healthcare of Texas | 1-866-409-0039 |
| Superior Health Plan | 1-877-277-9772 |
| United Healthcare Community Plan | 1-800-349-0550 |