25-1, Handbook Changes

Revision Notice 25-1; Effective March 12, 2025

The following change(s) were made:

SectionTitleChange
1000Electronic Visit Verification Policy Handbook IntroductionUpdates text.
1100EVV OverviewUpdates text.
1200State Laws and Texas Administrative Code

Updates text.

Adds link to the Texas Government Code.

1300Federal Law

Updates text.

Removes the link to the 21st Century Cures Act.

Adds link to the Social Security Act.

1400Failure to use an EVV SystemUpdates text.
1600Key Terms

Updates key terms.

Adds links to EVV handbook sections:

  • 4130
  • 5000
  • 9000
  • 10000
  • 11000
2000EVV StakeholdersUpdates text.
2200Texas Medicaid & Healthcare Partnership

Updates section title to Texas Medicaid & Healthcare Partnership.

Updates text.

2300State Provided EVV System Vendor

Updates text.

Adds link to EVV handbook section 4100.

2400EVV Proprietary System Operator

Updates text.

Adds link to EVV handbook section 5000.

2500Program Provider

Updates text.

Adds link to the Texas Administrative Code.

2600Financial Management Services Agency

Updates text.

Adds link to the Texas Administrative Code.

Adds link to EVV handbook section 17010.

2800CDS EmployerAdds link to EVV handbook section 17000.
3000Programs and Services Required to Use EVVUpdates text.
3100EVV Service Bill CodesUpdates text.
4000EVV System and Setup

Updates text.

Deletes graphic.

Adds links to EVV handbook sections:

  • 4100
  • 4200
  • 4300
  • 4400
  • 4500
  • 4600
  • 17020
4100EVV System SelectionUpdates text.
4120EVV Proprietary Systems

Updates text.

Adds link to the Texas Government Code.

Adds links to EVV handbook sections:

  • 2400
  • 5000
4130Select an EVV System

Updates text.

Adds link to EVV handbook section 5030.

4200EVV TrainingUpdates text.
4210EVV Training Requirements for Program ProvidersUpdates text.
4220EVV Training Requirements for FMSAsUpdates text.
4230EVV Training Requirements for CDS EmployersUpdates text.
4240Training Requirements for Service Providers and CDS EmployeesUpdates text.
4250EVV Training RegistrationUpdates text.
4300CredentialingUpdates text.
4400Data Collection

Updates text.

Adds link to the Texas Government Code.

4410Data Collection Overview DiagramDeletes section. Moves content to 4400.
4500Service AuthorizationsUpdates text.
4600Schedules

Updates text.

Adds links to EVV handbook sections:

  • 4500
  • 6000
  • 9000
  • 9090
  • 10000
4700EVV System Transfer

Updates text.

Adds link to EVV handbook section 4100.

4710How to Transfer to the State Provided EVV System

Updates text.

Adds link to EVV handbook section 4100.

4720How to Transfer to an EVV Proprietary System

Updates text.

Adds link to EVV handbook section 5000.

5000EVV Proprietary System

Updates text.

Adds link to the Texas Government Code.

Adds link to EVV handbook sections:

  • 2400
  • 5080
5020EVV Proprietary System Operator Responsibilities

Updates text.

Adds link to the Texas Government Code.

5030EVV Proprietary System Onboarding ProcessUpdates text.
5040EVV Proprietary System Operational Readiness Review

Updates text.

Adds link to the Texas Government Code.

Adds a link to EVV handbook section 4130.

5050Success or Failure of the Operational Readiness Review

Updates text.

Add links to EVV handbook sections:

  • 4000
  • 4110
  • 4130
  • 4700
5060EVV Proprietary System General Operations

Updates text.

Adds links to EVV handbook sections:

  • 7000
  • 9000
  • 9050
5070Access to the EVV Proprietary SystemUpdates text.
5080Proprietary System Operator Compliance

Updates text.

Adds link to EVV handbook section 11000.

6000EVV Visit Transaction

Deletes graphics.

Adds links to EVV handbook sections:

  • 4000
  • 4400
6100EVV System

Updates text.

Adds link to EVV handbook section 13020.

7000Clock In and Clock Out Methods

Updates text.

Adds link to EVV handbook sections:

  • 7040
  • 4400
7010Manually Entered EVV Visits

Adds links to EVV handbook sections:

  • 4400
  • 12000
7020Mobile MethodUpdates text.
7030Home Phone Landline

Updates text.

Adds link to EVV handbook section 11020.

7040

Alternative Device

 

Updates text.

Adds links to EVV handbook sections:

  • 4400
  • 5060
  • 7010
  • 1400
7060EVV Services Delivered Outside the Member’s Home

Adds links to EVV handbook sections:

  • 1400
  • 11010
7070Multiple EVV Visit Transactions

Updates text.

Adds link to EVV handbook section 8020.

8000Calculation of Bill HoursAdds link to EVV handbook section 13020.
8010Bill Time In and Bill Time Out

Updates text.

Adds links to EVV handbook sections:

  • 7010
  • 9000
  • 10000
8030Bill HoursAdds link to EVV handbook section 8020.
9000Visit MaintenanceUpdates text.
9010Required Visit Maintenance

Adds link to EVV handbook sections:

  • 1400
  • 6000
9020Auto-Verification

Updates text.

Adds links to EVV handbook sections:

  • 4400
  • 4610
  • 10000
9030EVV System Validation

Updates text.

Adds link to EVV handbook section 14010.

9050Visit Maintenance Time FrameUpdates text.
9060Visit Maintenance Unlock RequestUpdates text.
9080Last Visit Maintenance DateUpdates text.
10000Reason Codes

Updates text.

Adds link to EVV handbook section 8000.

11000EVV Compliance Reviews

Updates text.

Adds link to EVV handbook section 4240.

11010EVV Usage ReviewsUpdates text.
11020EVV Landline Phone Verification Reviews

Adds links to EVV handbook sections:

  • 7000
  • 7030
12010EVV Usage Score

Updates text.

Deletes graphics.

13010Claims Submission

Updates text.

Adds link to EVV handbook section 13020.

13030Claims Matching ProcessUpdates text.
14010EVV Portal Standard Reports

Adds links to EVV handbook sections:

  • 11000
  • 12000
14020EVV System Standard Reports

Adds links to EVV handbook sections:

  • 11000
  • 12000
15000EVV Optional Services and Non-EVV ServicesAdds link to EVV handbook section 1400.
17000EVV CDS Employer Policies

Updates text.

Adds link to EVV handbook section 16000.

17010CDS Option StakeholdersUpdates text.
17020CDS Employer Steps Prior to Using an EVV SystemUpdates text.
17030CDS Employer(s) Using an EVV SystemAdds link to EVV handbook section 17020.