Appendix XV, Abuse, Neglect, and Exploitation Training and Competency Test

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Revision 19-3; Effective June 7, 2019

 

1. Requirement to Train Staff Persons, Service Providers, and Volunteers

A Community Living Assistance and Support Services (CLASS) case management agency (CMA) and direct services agency (DSA) must ensure their staff persons, service providers and volunteers are:

  1. trained on:
    • acts that constitute abuse, neglect and exploitation;
    • signs and symptoms of abuse, neglect and exploitation; and
    • methods to prevent abuse, neglect and exploitation; and
  2. knowledgeable of:
    • acts that constitute abuse, neglect and exploitation;
    • signs and symptoms of abuse, neglect and exploitation; and
    • methods to prevent abuse, neglect and exploitation; and
  3. instructed to report to Department of Family and Protective Services (DFPS) immediately, but not later than 24 hours, after having knowledge or suspicion that an individual has been, or is being, abused, neglected or exploited by:
  4. provided with these instructions described in paragraph c of this section, in writing.

 

2. Optional Computer-Based Training

A CLASS CMA and DSA have the option of requiring their staff persons, service providers and volunteers to complete the Health and Human Services Commission’s (HHSC’s) ANE Competency Training.

The completion of the computer-based training by staff persons, service providers and volunteers meets the requirement in Section 1a of this appendix.

Staff members, service providers and volunteers must first sign up on the Learning Portal to have access to HHSC approved trainings, including this one for ANE, entitled ANE Competency Training and Exam (online). The ANE training is found in Medicaid Long Term Services and Supports Training under the Health and Human Services Commission Courses tab.

Link to the Learning Portal homepage: https://learningportal.hhs.texas.gov/

 

3. Mandatory Computer-Based Competency Test

A CMA and DSA must ensure that a person trained on abuse, neglect and exploitation, as required by Section 1a of this appendix, completes HHSC’s ANE Competency Final Test and receives a score of at least 80 percent.

Compliance with this section by staff persons, service providers and volunteers meets the requirement in Section 1b of this appendix.

Section 2 provides information on how to access the Competency Test on the Learning Portal.

 

4. When Compliance Must Begin and Frequency of Training

A CLASS CMA and DSA must ensure that the requirements in Section 1 of this appendix are met:

  • for a staff person, service provider or volunteer who is hired on or after July 1, 2019, before the staff person, service provider or volunteer assumes job duties, and annually thereafter; and
  • for a staff person, service provider or volunteer who is hired before July 1, 2019, within one year after the person’s most recent training on abuse, neglect and exploitation, and annually thereafter.

 

5. Documentation Requirements

A CLASS CMA and DSA must:

  1. document:
    • the name of the person who received the training required by Section 1a of this appendix;
    • the date the training was conducted; and
    • one of the following:
      • the name of the person who conducted the training; or
      • if the training is not in-person training, a description of the type of training provided; and
  2. maintain a copy of the certificate generated from the HHSC’s ANE Competency Final Test for each staff person, service provider, and volunteer.