Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714

Child Care Regulation Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Regulation (CCR)
Name Region Assignment Phone Number Fax Number

Desiree Alexander

Region 6 Counties: Austin, Galveston, Montgomery, Wharton and Harris ZIP Codes: 77044-77051

Temporary Region 4 County: Harrison ZIP Codes: 75601, 75650, 75651 and 75670

Temporary Region 11 County: Nueces ZIP Codes: 78411, 78416 and 78418

512-438-4221

512-276-3735

Shirley Arnold-Moore

Region 6 Counties: Fort Bend, Colorado, Liberty, Matagorda and Harris ZIP Codes: 77028-77043

Temporary Region 4 County: Smith ZIP Code: 75703

Temporary Region 11 Counties: Cameron ZIP Codes: 78521, 78526 and 78535 Nueces ZIP Codes: 78401

512-438-2174

512-339-5804

Ashley Brough

Region 6 County: Harris ZIP Codes: 77086-77401

Region 7 County: Bastrop, Blanco, and Bosque

Temporary Region 4 County: Gregg ZIP Codes: 75601 and 75603

Temporary Region 11 County: Nueces ZIP Codes: 78413, 78414 and 78415

512-438-5330

512-276-3386

Taylor Carr

Region 2

Region 3 Counties: Erath, Hunt and Palo Pinto

Region 5

Temporary Region 4 County: Cherokee and Bowie ZIP Code: 75503

512-438-5955

512-276-3063

Tamala Carter

Region 6 County: Harris ZIP Codes: 77053-77085

Temporary Region 4 County: Gregg ZIP Code: 75604

Temporary Region 11 County: Webb ZIP Code: 78046

512-438-5048

512-276-3404

Lisa Castille

Region 6 County: Harris ZIP Codes: 77053-77085

Region 11 Counties: Bee, Jim Wells, Kleberg, Live Oak, Willacy and Zapata

Temporary Region 4 County: Smith ZIP Codes: 75702 and 75704

Temporary Region 11 Counties: Aransas, Brooks, Duval, Jim Hogg and Cameron ZIP Codes: 78552-78593

512-438-4917

512-276-3794

Taylor Deats

Region 7 Counties: Bell, Falls, Lampasas, Lee, Limestone, Llano, Madison, McLennan, Milam, Washington, and Travis ZIP Codes 78610-78653

Temporary Region 4 Counties: Bowie ZIP Codes: 75559, 75561, 75567, 75569, 75570, 75573 and 75574 and Gregg ZIP Codes: 75647 and 75693

Temporary Region 10 Counties: El Paso ZIP Codes: 79930-79935. Webb ZIP Code: 78043

   

Michael Esselstein

Region 7 Counties: Hays, Mills, Robertson, San Saba, Williamson, and Travis ZIP Codes: 78756-78759

Temporary Region 4 County: Bowie ZIP Code: 75501

Temporary Region 10 Counties: El Paso ZIP Code: 79936. Nueces ZIP Codes: 78343, 78373 and 78380

512-438-4269

512-276-3212

Christa Fleming

Region 3 Counties: Dallas ZIP Codes: 75235-76051; Tarrant ZIP Codes: 75050-76102

Temporary Region 4 Counties: Camp, Franklin, Gregg ZIP Codes: 75602 and 75662. Lamar ZIP Codes: 75462 and 75473

512-438-2307

512-934-9838

Nell Fleming

 

512-438-3620

 

Victoria Grant

Region 7 Counties: Travis ZIP Codes: 78660-78754

Temporary Region 4 Counties: Camp, Franklin, Gregg ZIP Codes: 75602 and 75662 and Lamar ZIP Codes: 75462 and 75473

Temporary Region 10 Counties: El Paso ZIP Codes: 79922 and 79924. Hudspeth, Presidio and Refugio

512-438-2659

512-934-9906

Aislinn Kelling

Region 3 County: Collin ZIP Codes: 75002-75409

Temporary Region 4 Counties: Anderson, Cass and Marion

512-438-5219

 

(Charles) Logan Norris

Region 7 County: Leon

Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmitt, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala and Bexar ZIP Codes: 78002-78220

Temporary Region 4 Counties: Panola and Gregg ZIP Code: 75605

Temporary Region 11 Counties: Cameron ZIP Code: 78550. Nueces ZIP Code: 78417

512-438-5524

512-339-5806

Edward Peabody

Region 3 Counties: Johnson, Tarrant ZIP Codes: 76103-76262

Temporary Region 4 Counties: Harrison ZIP Codes: 75672 and 75692 and Henderson ZIP Codes: 75124, 75143, 75147 and 75148

Temporary Region 11 County: Webb ZIP Code: 78045

512-438-5962

512-934-9867

Eric Prahl

Region 6 County: Brazoria, Chambers, Walker, Waller and Harris ZIP Codes: 77002-77027

Temporary Region 4 Counties: Upshur and Smith ZIP Code: 75771

Temporary Region 10 County: El Paso ZIP Codes: 79925-79928

512-438-5803

512-276-3420

Miranda Saldivar

Region 3 County: Denton, Kaufman, Navarro, Rockwall, Somervell and Wise

Temporary Region 4 Counties: Delta

Temporary Region 11 County: El Paso ZIP Code: 79996

512-438-5332

512-927-5994

Valerie Stovall

Region 1

Region 3 Counties: Ellis, Parker, Cooke and Fannin

Temporary Region 4 County: Smith ZIP Code: 75701

Temporary Region 10 County: El Paso ZIP Code: 79936

Temporary Region 11 County: Cameron ZIP Code: 78520

512-438-5987

512-323-1908

Lorena Tapia

Region 3 Counties: Grayson, Dallas ZIP Codes: 75116-75234

Temporary Region 4 Counties: Morris and Henderson ZIP Codes: 75156, 75751, 75756, 75758, 75763 and 75770

Temporary Region 10 County: El Paso ZIP Codes: 79907-79915

512-438-5343

512-483-7603

Briannon Trimm

Region 6 County: Harris ZIP Codes: 77429-77598

Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Fayette, Grimes, Hamilton, and Hill

Temporary Region 4 County: Lamar ZIP Codes: 75416 and 75460

Temporary Region 11 County: Nueces Zip Codes: 78704-78412

512-438-3559

512-928-5357

Karen Williams-Jones

Region 3 Counties: Hood, Collin ZIP Codes: 75424-75495; Dallas ZIP Codes: 75001-75115

Temporary Region 4 Counties: Hopkins, Rains, Red River, Rusk and Smith ZIP Code: 75705

Temporary Region 11 Counties: Brewster ZIP Code: 79830. Culberson ZIP Code: 79855. El Paso ZIP Codes: 79821-79905

512-438-5806

512-276-3623

Melissa Zader

Region 9

Region 11 Counties: Hidalgo, San Patricio, Starr and Webb ZIP Codes: 78040-78041

Temporary Region 4 Counties: Titus and Smith ZIP Codes: 75707, 75708, 75709, 75713, 75750 and 75757

Temporary Region 11 County: Webb ZIP Codes: 78045 and 78046

512-438-5237

512-276-3297

Residential Child Care Regulation (RCCR)
Name Region Assignment Phone Number Fax Number

Shania Callaway

Region 7 Counties: Bell, Burnet, Hamilton, Hays, Hill, McLennan, Milam, Mills, Robertson, San Saba, Washington, and Williamson

Region 8 Counties: Atascosa, Bandera, Calhoun, Dewitt, Dimmitt, and Kerr

512-438-3723

512-323-1902

Melissa Dellahoussaye-White

Region 6 Counties: Colorado, Wharton, and Harris ZIP Codes: 7702-77091

Region 7 Counties: Grimes, Fayette, and Freestone

512-438-5243

512-276-3762

Annette Martinez

Region 1

Region 2

Region 3 Counties, Collin, Erath, Fannin, Hood, and Hunt

Region 4

512-438-5984

512-928-5431

Alejandra Schoeneweis

Region 7 Counties: Blanco, Bosque, Burleson, Coryell, Falls, Lampasas, Lee, Leon, Limestone, Llano, and Madison

Region 8 Counties: Bexar, Comal, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kinney, La Salle, Lavaca, Maverick, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala

512-438-5218

512-276-3770

Korey Smith

Region 6 Counties: Montgomery, and Harris County ZIP Codes: 77092-77447

Region 7 Counties: Bastrop, Brazos, and Travis

512-438-5102

512-276-3732

Kim Tate

Region 3 Counties: Cooke, Parker, Rockwall, Tarrant, and Wise

512-438-5353

512-929-1504

Grayson Warrenburg

Region 3 Counties: Dallas, Denton, Ellis, Grayson, Johnson, Kaufman, Navarro, Palo Pinto, and Somervell

Region 6 Counties: Austin, Brazoria, Galveston, Matagorda, Walker and Harris ZIP Codes: 77449-77571

Region 9

512-438-5854

512-339-5967

Jill Wilson

Region 5

Region 6 Counties: Chambers, Fort Bend, Liberty, and Waller

Region 10

Region 11

512-438-5240

512-928-5459

Out-of-State Background Check Contacts

Email CBCU Background Checks for questions related to Out-of-State Background checks.

Name Phone Number Fax Number
Julianna Crighton 512-438-5221 512-276-3714
Morgan Nuncio 512-438-4898 512-928-5236
Cassandra Pearson 512-438-3658 512-276-3725
Vicki Persky 512-438-3127 512-339-5848
Corinna Reyna 512-438-5262 512-934-9407
Leah Trevino 512-438-4324 512-929-1507

Fingerprinting Contacts

Contact CCR FBI Results for questions related to Fingerprint Troubleshooting. Email the Contact CBCU mailbox for inquiries regarding homebound fingerprinting and general questions regarding CBCU.

Contact Fingerprinting Staff
Name Region and/or Duties Phone Fax
Demika Jones Support Line and FBI Fingerprint Troubleshooting 512-438-3069 512-339-5871
Tarsha Prosser Support Line and FBI Fingerprint Troubleshooting 512-438-5946 512-339-5871
Brenda Rodriguez Support Line and FBI Fingerprint Troubleshooting 512-438-3082 512-339-5871

Administration Contacts

Name Job Title Phone Fax
Emily Kopplin CBCU Director 512-438-3587 512-276-3736
Janet Kisler CBCU Program Administrator 512-438-3596 512-934-9424
VACANT CBCU Program Administrator    

Michelle Duffy

Child Care Regulation Day Care Background Check Manager

Regions 2, 5, 6, 7, and 10

512-438-3596 512-928-5401
Christa Fleming

Residential Child Care Regulation Background Check Manager

Regions 1, 2, 4, 5, 9, 10 and 11

512-438-5360 512-276-3228
Megan Fleming

Child Care Regulation Day Care Background Check Manager

Regions 1, 3, 4, 8, 9 and 11

512-438-4442 512-276-3312
Robin Grover

Residential Child Care Regulation Background Check Manager

Regions 3, 6, 7, and 8

512-438-5909 512-276-3732
Elizabeth Relyea

Out-of-State Background Check Team Manager

512-438-5651 512-934-9965
Ruby Rocha-Edwards

Child Care Regulation Background Check Support Team Manager

512-438-5123 512-276-3736

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871