Centralized Background Check Unit Contacts
P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714
Child Care Regulation Contacts
Using the charts below, make sure you contact the right person according to your Region and County.
If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.
| Name | Region Assignment | Phone Number | Fax Number |
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Region 6 Counties: Austin, Galveston, Montgomery, Wharton and Harris ZIP Codes: 77044-77051 Temporary Region 4 County: Harrison ZIP Codes: 75601, 75650, 75651 and 75670 Temporary Region 11 County: Nueces ZIP Codes: 78411, 78416 and 78418 |
512-438-4221 |
512-276-3735 |
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Region 6 Counties: Fort Bend, Colorado, Liberty, Matagorda and Harris ZIP Codes: 77028-77043 Temporary Region 4 County: Smith ZIP Code: 75703 Temporary Region 11 Counties: Cameron ZIP Codes: 78521, 78526 and 78535 Nueces ZIP Codes: 78401 |
512-438-2174 |
512-339-5804 |
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Region 6 County: Harris ZIP Codes: 77086-77401 Region 7 County: Bastrop, Blanco, and Bosque Temporary Region 4 County: Gregg ZIP Codes: 75601 and 75603 Temporary Region 11 County: Nueces ZIP Codes: 78413, 78414 and 78415 |
512-438-5330 |
512-276-3386 |
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Region 2 Region 3 Counties: Erath, Hunt and Palo Pinto Region 5 Temporary Region 4 County: Cherokee and Bowie ZIP Code: 75503 |
512-438-5955 |
512-276-3063 |
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Region 6 County: Harris ZIP Codes: 77053-77085 Temporary Region 4 County: Gregg ZIP Code: 75604 Temporary Region 11 County: Webb ZIP Code: 78046 |
512-438-5048 |
512-276-3404 |
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Region 6 County: Harris ZIP Codes: 77053-77085 Region 11 Counties: Bee, Jim Wells, Kleberg, Live Oak, Willacy and Zapata Temporary Region 4 County: Smith ZIP Codes: 75702 and 75704 Temporary Region 11 Counties: Aransas, Brooks, Duval, Jim Hogg and Cameron ZIP Codes: 78552-78593 |
512-438-4917 |
512-276-3794 |
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| Taylor Deats |
Region 7 Counties: Bell, Falls, Lampasas, Lee, Limestone, Llano, Madison, McLennan, Milam, Washington, and Travis ZIP Codes 78610-78653 Temporary Region 4 Counties: Bowie ZIP Codes: 75559, 75561, 75567, 75569, 75570, 75573 and 75574 and Gregg ZIP Codes: 75647 and 75693 Temporary Region 10 Counties: El Paso ZIP Codes: 79930-79935. Webb ZIP Code: 78043 |
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Region 7 Counties: Hays, Mills, Robertson, San Saba, Williamson, and Travis ZIP Codes: 78756-78759 Temporary Region 4 County: Bowie ZIP Code: 75501 Temporary Region 10 Counties: El Paso ZIP Code: 79936. Nueces ZIP Codes: 78343, 78373 and 78380 |
512-438-4269 |
512-276-3212 |
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Region 3 Counties: Dallas ZIP Codes: 75235-76051; Tarrant ZIP Codes: 75050-76102 Temporary Region 4 Counties: Camp, Franklin, Gregg ZIP Codes: 75602 and 75662. Lamar ZIP Codes: 75462 and 75473 |
512-438-2307 |
512-934-9838 |
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512-438-3620 |
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Region 7 Counties: Travis ZIP Codes: 78660-78754 Temporary Region 4 Counties: Camp, Franklin, Gregg ZIP Codes: 75602 and 75662 and Lamar ZIP Codes: 75462 and 75473 Temporary Region 10 Counties: El Paso ZIP Codes: 79922 and 79924. Hudspeth, Presidio and Refugio |
512-438-2659 |
512-934-9906 |
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Region 3 County: Collin ZIP Codes: 75002-75409 Temporary Region 4 Counties: Anderson, Cass and Marion |
512-438-5219 |
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Region 7 County: Leon Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmitt, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala and Bexar ZIP Codes: 78002-78220 Temporary Region 4 Counties: Panola and Gregg ZIP Code: 75605 Temporary Region 11 Counties: Cameron ZIP Code: 78550. Nueces ZIP Code: 78417 |
512-438-5524 |
512-339-5806 |
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Region 3 Counties: Johnson, Tarrant ZIP Codes: 76103-76262 Temporary Region 4 Counties: Harrison ZIP Codes: 75672 and 75692 and Henderson ZIP Codes: 75124, 75143, 75147 and 75148 Temporary Region 11 County: Webb ZIP Code: 78045 |
512-438-5962 |
512-934-9867 |
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Region 6 County: Brazoria, Chambers, Walker, Waller and Harris ZIP Codes: 77002-77027 Temporary Region 4 Counties: Upshur and Smith ZIP Code: 75771 Temporary Region 10 County: El Paso ZIP Codes: 79925-79928 |
512-438-5803 |
512-276-3420 |
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Region 3 County: Denton, Kaufman, Navarro, Rockwall, Somervell and Wise Temporary Region 4 Counties: Delta Temporary Region 11 County: El Paso ZIP Code: 79996 |
512-438-5332 |
512-927-5994 |
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Region 1 Region 3 Counties: Ellis, Parker, Cooke and Fannin Temporary Region 4 County: Smith ZIP Code: 75701 Temporary Region 10 County: El Paso ZIP Code: 79936 Temporary Region 11 County: Cameron ZIP Code: 78520 |
512-438-5987 |
512-323-1908 |
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Region 3 Counties: Grayson, Dallas ZIP Codes: 75116-75234 Temporary Region 4 Counties: Morris and Henderson ZIP Codes: 75156, 75751, 75756, 75758, 75763 and 75770 Temporary Region 10 County: El Paso ZIP Codes: 79907-79915 |
512-438-5343 |
512-483-7603 |
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Region 6 County: Harris ZIP Codes: 77429-77598 Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Fayette, Grimes, Hamilton, and Hill Temporary Region 4 County: Lamar ZIP Codes: 75416 and 75460 Temporary Region 11 County: Nueces Zip Codes: 78704-78412 |
512-438-3559 |
512-928-5357 |
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Region 3 Counties: Hood, Collin ZIP Codes: 75424-75495; Dallas ZIP Codes: 75001-75115 Temporary Region 4 Counties: Hopkins, Rains, Red River, Rusk and Smith ZIP Code: 75705 Temporary Region 11 Counties: Brewster ZIP Code: 79830. Culberson ZIP Code: 79855. El Paso ZIP Codes: 79821-79905 |
512-438-5806 |
512-276-3623 |
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Region 9 Region 11 Counties: Hidalgo, San Patricio, Starr and Webb ZIP Codes: 78040-78041 Temporary Region 4 Counties: Titus and Smith ZIP Codes: 75707, 75708, 75709, 75713, 75750 and 75757 Temporary Region 11 County: Webb ZIP Codes: 78045 and 78046 |
512-438-5237 |
512-276-3297 |
| Name | Region Assignment | Phone Number | Fax Number |
|---|---|---|---|
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Region 7 Counties: Bell, Burnet, Hamilton, Hays, Hill, McLennan, Milam, Mills, Robertson, San Saba, Washington, and Williamson Region 8 Counties: Atascosa, Bandera, Calhoun, Dewitt, Dimmitt, and Kerr |
512-438-3723 |
512-323-1902 |
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Region 6 Counties: Colorado, Wharton, and Harris ZIP Codes: 7702-77091 Region 7 Counties: Grimes, Fayette, and Freestone |
512-438-5243 |
512-276-3762 |
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Region 1 Region 2 Region 3 Counties, Collin, Erath, Fannin, Hood, and Hunt Region 4 |
512-438-5984 |
512-928-5431 |
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Region 7 Counties: Blanco, Bosque, Burleson, Coryell, Falls, Lampasas, Lee, Leon, Limestone, Llano, and Madison Region 8 Counties: Bexar, Comal, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kinney, La Salle, Lavaca, Maverick, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala |
512-438-5218 |
512-276-3770 |
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Region 6 Counties: Montgomery, and Harris County ZIP Codes: 77092-77447 Region 7 Counties: Bastrop, Brazos, and Travis |
512-438-5102 |
512-276-3732 |
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Region 3 Counties: Cooke, Parker, Rockwall, Tarrant, and Wise |
512-438-5353 |
512-929-1504 |
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Region 3 Counties: Dallas, Denton, Ellis, Grayson, Johnson, Kaufman, Navarro, Palo Pinto, and Somervell Region 6 Counties: Austin, Brazoria, Galveston, Matagorda, Walker and Harris ZIP Codes: 77449-77571 Region 9 |
512-438-5854 |
512-339-5967 |
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Region 5 Region 6 Counties: Chambers, Fort Bend, Liberty, and Waller Region 10 Region 11 |
512-438-5240 |
512-928-5459 |
Out-of-State Background Check Contacts
Email CBCU Background Checks for questions related to Out-of-State Background checks.
| Name | Phone Number | Fax Number |
|---|---|---|
| Julianna Crighton | 512-438-5221 | 512-276-3714 |
| Morgan Nuncio | 512-438-4898 | 512-928-5236 |
| Cassandra Pearson | 512-438-3658 | 512-276-3725 |
| Vicki Persky | 512-438-3127 | 512-339-5848 |
| Corinna Reyna | 512-438-5262 | 512-934-9407 |
| Leah Trevino | 512-438-4324 | 512-929-1507 |
Fingerprinting Contacts
Contact CCR FBI Results for questions related to Fingerprint Troubleshooting. Email the Contact CBCU mailbox for inquiries regarding homebound fingerprinting and general questions regarding CBCU.
| Name | Region and/or Duties | Phone | Fax |
|---|---|---|---|
| Demika Jones | Support Line and FBI Fingerprint Troubleshooting | 512-438-3069 | 512-339-5871 |
| Tarsha Prosser | Support Line and FBI Fingerprint Troubleshooting | 512-438-5946 | 512-339-5871 |
| Brenda Rodriguez | Support Line and FBI Fingerprint Troubleshooting | 512-438-3082 | 512-339-5871 |
Administration Contacts
| Name | Job Title | Phone | Fax |
|---|---|---|---|
| Emily Kopplin | CBCU Director | 512-438-3587 | 512-276-3736 |
| Janet Kisler | CBCU Program Administrator | 512-438-3596 | 512-934-9424 |
| VACANT | CBCU Program Administrator | ||
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Child Care Regulation Day Care Background Check Manager Regions 2, 5, 6, 7, and 10 |
512-438-3596 | 512-928-5401 | |
| Christa Fleming |
Residential Child Care Regulation Background Check Manager Regions 1, 2, 4, 5, 9, 10 and 11 |
512-438-5360 | 512-276-3228 |
| Megan Fleming |
Child Care Regulation Day Care Background Check Manager Regions 1, 3, 4, 8, 9 and 11 |
512-438-4442 | 512-276-3312 |
| Robin Grover |
Residential Child Care Regulation Background Check Manager Regions 3, 6, 7, and 8 |
512-438-5909 | 512-276-3732 |
| Elizabeth Relyea |
Out-of-State Background Check Team Manager |
512-438-5651 | 512-934-9965 |
| Ruby Rocha-Edwards |
Child Care Regulation Background Check Support Team Manager |
512-438-5123 | 512-276-3736 |
Phone
- Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
- Fax: 512-339-5871