Residential Care

What is RC?

Residential Care provides a 24-hour living arrangement in a licensed facility that provides:

  • Personal care
  • Home management
  • Escort
  • Social and recreational activities
  • Transportation
  • 24-hour supervision
  • Supervision of/assistance with or direct administration of medication

Provider Communications

Please click here for Provider Communications.

Don’t Miss Out on Emails from HHS

The Texas Health and Human Services Commission contracts with a company called Granicus to provide email updates, called GovDelivery. In accordance with your contract, and contracting rules at 40 Texas Administrative Code §49.302(g), you must subscribe to receive HHSC email updates, using this GovDelivery signup, and select Information Letters, Provider Alerts and the contract program type(s).

When you sign up for email updates, you are giving your information to both HHSC and to Granicus. When HHSC has your information, it is subject to the HHSC privacy policy. When Granicus has your information, it is subject to the Granicus GovDelivery privacy policy.

Contact Program Staff

For questions about:

How to Become a Provider

Residential Care providers must be licensed as an assisted living facility and have a contract with the Texas Health and Human Services Commission.

Statues & Rules


Information & Provider Letters

All letters are in PDF format.

Keywords in title or number
Number Title Date Published
IL 2021-48 Acceptable Documentation for a Criminal History Check 10/20/2021
IL 2021-09 Handling of Sensitive Personal Information and Breach Notification
Note: Replaces IL 2012-86
IL 2020-48 Cost/Accountability Report and 2021 Accountability Report Training Information 12/4/2020
IL 2019-33 2019 Cost Report and 2020 Accountability Report Training Information 12/1/2019
PL 2017-24 All Providers are Required to Redo Nurse Aide Registry (NAR) Searches Conducted from June 14, 2017, through August 3, 2017 9/7/2017
PL 2017-23 All Providers Are Required To Redo Employee Misconduct Registry (EMR) Searches Conducted From June 9, 2017, through July 27, 2017 8/7/2017
IL 2014-83.2 2014 Cost Report Training Information 12/18/2014
IL 2014-74 Contract and Fiscal Compliance Monitoring Updated Negative Billing Procedures
Note: Replaces IL 13-28
IL 2014-55 Payment Rates Effective September 1, 2014 9/3/2014
IL 2014-02 2013 Cost Report and Training Requirements 1/27/2014