M-1910, General Policy

Revision 15-4; Effective October 1, 2015

Before certifying applicants and recertifying recipients, advisors must:

  • Ensure the applicant completes each question and signs and dates the application.
  • Give the applicant Form H1019, Report of Change. Explain that changes must be reported within 10 days after knowing about the change. Indicate the appropriate reporting requirement on Page 1.
  • Refer the applicant to other programs for which the individual might be eligible such as the Supplemental Nutrition Assistance Program (SNAP); Temporary Assistance for Needy Families (TANF); Medicaid; Supplemental Security Income (SSI); or Retirement, Survivors and Disability Insurance (RSDI). Refer individuals with a disability who are ineligible for Medical Programs for families and children to the Texas Health and Human Services Commission (HHSC) Medicaid for the Elderly and People with Disabilities (MEPD) programs.
  • Inform the applicant of the right to appeal any HHSC action that affects the individual’s eligibility.
  • Inform the applicant that the information the applicant provides is subject to verification by third parties.

There is no requirement to inform individuals to report accidents.

M-1920, Documentation Requirements

Revision 15-4; Effective October 1, 2015

Document that Form H0025, HHSC Application for Voter Registration, was given to the applicant, authorized representative or representative payee in the Agency Use Only section of the application.

Related Policy

Registering to Vote, A-1521