Revision 17-1; Effective May 5, 2017

In addition to the policy and procedures outlined in this handbook and in the Texas Works Handbook, each region is responsible for maintaining regional and local/benefit office security procedures, such as regional management requirements, exceptions and clarifications. Procedures may vary between local/benefit offices within the region.

Each local/benefit office must maintain a copy of:

  • the regional security procedures, and
  • the local/benefit office security procedures.

7100 Content

Revision 17-1; Effective May 5, 2017

As determined by regional management, the content of the regional and local/benefit office security procedures should be more stringent than those found in this handbook or provide clarification on who, when, where, what and how resources are accounted for and safeguarded from fraud, abuse and misuse. The word "resources" refers to sensitive documents, negotiable instruments and automation equipment.

7110 Regional Security Procedures

Revision 17-1; Effective May 5, 2017

The regional security procedures should be standard operating procedures applicable to all local/benefit offices in the region (unless otherwise noted in regional security procedures). These procedures are those not already identified in this handbook and the Texas Works Handbook. Include the 9300, Sample Memorandum Regarding Authorization Signatures for Approving Lone Star Materials, and the current listing of regional staff with EBT user security permissions in the security procedures.

7120 Local/Benefit Office Security Procedures

Revision 17-1; Effective May 5, 2017

The local/benefit office security procedures should be standard operating procedures only applicable to that local/benefit office or similar unit (for example, hospital-based units). Include the current listing of local/benefit office staff with EBT system access.

7200 Approval

Revision 17-1; Effective May 5, 2017

The regional director electronically submits the EBT regional security procedures to EBT Program Operations with a copy to Eligibility Services – Field staff. The EBT regional coordinator is responsible for review and approval of the regional security procedures within 30 calendar days of any changes.

7300 Revisions

Revision 17-1; Effective May 5, 2017

Each region is responsible for revising their regional and local/benefit office security procedures as changes occur. The EBT regional coordinator:

  • revises only the page(s) with the change(s),
  • notes the date of the revision on the revised page(s), and
  • submits a copy of each revised page of the regional security procedures to EBT Program Operations and Eligibility Services – Field if there are changes to the procedures.